NHA Resettlement System Safeguards

Provide standardized procedures for project implementers to enforce compliance with resettlement safeguards.
Clarify roles and responsibilities of NHA offices and departments in handling illegal entry or occupancy issues.

Applies to standard NHA responses to emergencies involving illegal entry or occupancy within NHA projects.
Covers all NHA projects administered or managed by the Authority, explicitly those titled in NHA's name.

Installation of billboards at main entrances indicating government socialized housing for low-income groups.
Construction of standard-sized security guard houses at all project entrances and key locations.
Provision of 24-hour security with at least two guards per site: one stationed guard and one roaming guard.
Deployment of security guards at all entrance/exit gates.
Guards must be equipped with handheld radios to communicate with their supervisors.
Guards are required to report any unusual activities to their commanders and the NHA Project Office.
Installation of physical barriers to prevent unauthorized entry.
Intensified patrolling, unit inspections, and access point monitoring within project premises.

Installation of CCTV cameras with minimum specifications at entrances/guard houses.
Use of wired or wireless cameras depending on the presence of a satellite office.
Cameras deployed at additional facilities as needed, with grouped networking where applicable.

Strict adherence to NHA guidelines for relocating qualified beneficiaries to ready-for-occupancy units.
Monthly submission of updated inventory on vacant and occupied units to a central department.
Certification of unit availability required before relocation.
Advance submission of master lists of qualified households to receiving projects.
Inspections of units before allocation to ensure compliance with technical standards.
Beneficiaries must accept the unit and sign inspection and acceptance reports.
Legal documentation such as Deeds of Sale, Conditional Contracts to Sell, or Leases with Option to Purchase must be processed.
Issuance of Certificate of Award, which is non-transferable and does not confer ownership if unauthorized possession occurs.
Mandatory orientation for beneficiaries on occupancy rules, maintenance, and housing features.

Organization or strengthening of Homeowners' Associations (HOAs) to aid project maintenance and socio-economic program delivery.
CSSD's role in ensuring HOA compliance with the Magna Carta for Homeowners and Homeowners Associations (RA 9904).
Empowerment activities enabling HOAs to:
- Represent members in litigation affecting community welfare.
- Regulate access and passage within subdivisions for privacy, security, and safety, subject to public consultation and regulatory approval.

Coordination between sending and receiving projects to validate the accuracy of relocated household data monthly.
Unannounced inspections to verify continued occupancy by beneficiaries.
Regular monitoring of unawarded units with submission of monthly reports to the General Manager.

Immediate written incident reports distributed to barangay authorities and HOAs.
Prompt notification and collaboration with the Philippine National Police for enforcement.
Strict adherence to NHA's updated SOP on eviction and dismantling of illegal occupants and structures.
Formation of management teams to direct eviction and dismantling processes.
Issuance of proper eviction notices via personal service or posting.
Conducting pre-eviction conferences involving all relevant stakeholders.

Regional Managers assigned to monitor the circular's implementation and submit monthly reports.
Support from NHA departments including Estate Management, Resettlement and Development Services, Community Support Services, General Services, Housing Technology, and Legal Department.
Circular effective 15 days after publication and registration with the Office of the National Administrative Register.