Title
IC CIRCULAR LETTER NO. 15-2013
Date
Jul 31, 2013
Insurance Circular Letter No. 015-13 outlines the qualifications, accreditation procedures, and Code of Conduct for mediators-conciliators in Alternative Dispute Resolution for Microinsurance (ADReM) in the Philippines, with the Insurance Commission having the power to terminate, revoke, or cancel accreditation for non-compliance or breach of terms.
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Law Summary

Introduction

This Circular outlines the accreditation process for individuals seeking to become mediators-conciliators in resolving disputes related to microinsurance claims. It establishes minimum qualifications, competencies, and training requirements.

Definitions

  • Basic Mediation-Conciliation Training: A mandatory course covering mediation and conciliation concepts and skills, including a module on ADReM standards.
  • Basic Microinsurance Training: A seminar focused on risk protection and transfer mechanisms for low-income sectors, including regulatory frameworks.
  • Training Provider: An entity accredited by the Insurance Commission (IC) to deliver the required trainings.

Accreditation Requirements

  • Minimum Qualifications:

    • Must be at least 21 years old.
    • Proficient in English, Filipino, and/or local dialect.
    • Possess good moral character.
    • Able to conduct mediation professionally and independently.
    • Completion of specified trainings from an IC-accredited provider.
  • Key Requirements:

    • Completion of Basic Mediation-Conciliation Training.
    • Completion of Basic Microinsurance Training.

Accreditation Procedures

  • Application Submission: Applicants must provide:

    • A completed Personal Information Sheet with a 2x2 photo.
    • A valid Police or National Bureau of Investigation (NBI) clearance (issued within the last 6 months).
    • Certificates of honesty and fairness from two community members.
    • Certificates of completion for the required trainings.
  • Evaluation Timeline: The IC will evaluate applications and issue a Certificate of Accreditation within five working days if requirements are met.

  • Validity: The accreditation is valid for three years.

  • Denial Notification: Applicants will be informed of their application status within five working days if denied.

Renewal of Accreditation

  • Renewal Requirements:

    • Proof of conducting at least three mediation-conciliation conferences or completion of a refresher ADR seminar.
    • Updated Personal Information Sheet and police/NBI clearance as previously required.
  • Provision for Existing Mediators: Those accredited by other government entities can be accredited under these guidelines after completing the required Microinsurance training.

Code of Conduct

  • Obligation: Accredited mediators-conciliators must adhere to the Code of Conduct specified in Annex B of the Circular.

Termination, Revocation, and Cancellation of Accreditation

  • Authority: The IC may terminate, revoke, or cancel accreditation for non-compliance with accreditation terms or the Code of Conduct.

Effective Date

  • This Circular takes immediate effect upon publication.

Key Takeaways

  • The Circular establishes a structured accreditation process for mediators-conciliators in microinsurance disputes.
  • Minimum qualifications include age, language proficiency, good moral character, and completion of specific training.
  • The accreditation process is time-sensitive, with a clear timeline for application evaluation and renewal.
  • Compliance with a Code of Conduct is mandatory, with potential penalties for violations.

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