Title
Accreditation Procedures for ADReM Mediators
Law
Ic Circular Letter No. 15-2013
Decision Date
Jul 31, 2013
Insurance Circular Letter No. 015-13 outlines the qualifications, accreditation procedures, and Code of Conduct for mediators-conciliators in Alternative Dispute Resolution for Microinsurance (ADReM) in the Philippines, with the Insurance Commission having the power to terminate, revoke, or cancel accreditation for non-compliance or breach of terms.

Definitions

  • Basic Mediation-Conciliation Training: Covers core mediation concepts, skills, and ADReM-specific procedures and standards.
  • Basic Microinsurance Training: Seminars on microinsurance essentials including risk protection, regulatory frameworks, and financial literacy.
  • Training Provider: Institutions or individuals accredited by the Insurance Commission (IC) authorized to conduct the required trainings.

Minimum Qualifications for Accreditation

  • Must be at least 21 years old.
  • Proficient in English, Filipino, and/or local dialects.
  • Possess good moral character.
  • Able to professionally and independently conduct mediation.
  • Completion of both Basic Mediation-Conciliation Training and Basic Microinsurance Training from IC-accredited providers.

Accreditation Procedures

  • Submission of accomplished Personal Information Sheet with photo.
  • Police or NBI clearance issued within 6 months prior.
  • Certificates from two community members verifying honesty, fairness, and impartiality.
  • Certificates of completion for required trainings.
  • IC evaluation and issuance of Certificate of Accreditation within 5 working days upon satisfaction of requirements.
  • Accreditation valid for 3 years.
  • Public listing of accredited mediators-conciliators on the IC website.
  • Renewal requires proof of at least three mediation cases or completion of refresher ADR seminar plus updated clearances and information.
  • Existing mediators accredited by other government bodies may be accredited upon completing Microinsurance training.

Code of Conduct

  • Accredited mediators-conciliators must adhere strictly to the Code of Conduct specified in Annex B of the Circular.

Termination, Revocation, or Cancellation

  • The IC may terminate, revoke, or cancel accreditation for breach or non-compliance with accreditation terms or the Code of Conduct.

Effectivity

  • The provisions take immediate effect upon issuance.

This comprehensive framework ensures that mediators handling microinsurance disputes are properly qualified, trained, and governed by ethical standards to facilitate effective alternative dispute resolution under the ADReM mechanism.


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