Question & AnswerQ&A (Republic Act No. 11954)
The Circular aims to establish the procedures for accreditation of mediators-conciliators in Alternative Dispute Resolution for Microinsurance (ADReM) to settle disputes involving microinsurance claims through mediation.
It applies to any individual who voluntarily seeks accreditation as a mediator-conciliator to mediate microinsurance claim disputes.
The individual must be at least 21 years old and of good moral character.
They must be able to read, write, and communicate in English, Filipino, and/or the local dialect.
They must have completed Basic Training on Mediation-Conciliation and Microinsurance Training from an IC-accredited training provider.
Applicants must submit an accomplished Personal Information Sheet with a 2x2 photo, a police or NBI clearance issued within six months, certificates from two community members attesting to their honesty and impartiality, and certificates of completion of required trainings.
The accreditation is valid for three (3) years.
For renewal, the mediator must show proof of conducting at least three mediated cases or submit a certificate of completion of a refresher ADR seminar, a police or NBI clearance issued within six months, and an updated Personal Information Sheet with a photo.
Yes, provided they undergo the required Microinsurance training.
The Insurance Commission can terminate, revoke, or cancel accreditation for non-compliance or breach of the accreditation terms and the Code of Conduct.
The Insurance Commission evaluates applications, grants or denies accreditation, maintains the official roster of accredited mediators-conciliators, and enforces compliance with the Code of Conduct.
It is a training course on mediation and conciliation concepts and skills, including procedures and standards specific to ADReM as per the ADR Framework on Microinsurance.
It includes concepts of risk protection, risk transfer mechanisms for low-income sectors, the National Strategy on Microinsurance, Regulatory Framework, Financial Literacy roadmap, and IC Circulars on Microinsurance.
It is a set of ethical guidelines accredited mediators-conciliators must abide by, details of which are provided in Annex B of the Circular.