Registration and Enrollment Requirements
- Agencies must submit a Request for Enrollment and Availment of POEA e-services (REAPS) naming authorized users (up to three per agency).
- Must open an account with Landbank of the Philippines (LBP) for receiving payments related to processing, OWWA membership, and Pag-IBIG contributions.
- Agencies are to assign dedicated computers with stable internet and updated browsers for authorized users.
- At least one user per agency is required to attend mandatory LBECS user training.
System Access and User Enrollment Procedure
- POEA ICT Branch processes REAPS and provides user credentials.
- Users must complete system link activation and machine fingerprinting for security.
- Users must check spam folders for emails containing system links; troubleshooting guidelines are provided for link access issues.
- Successfully enrolled users access the dashboard to request processing, view status, and download documents.
Detailed Processing Procedure for Requests for Processing (RFP)
- User logs in with credentials; account locks after five failed attempts.
- The RFP comprises five key steps: selecting principal, job order, and position; creating the contract; assessment and payment.
- System populates worker data automatically upon entering registration number.
- Agencies enter additional details (insurance provider/duration, contract duration, PEOS).
- RFP submission is disallowed for workers with valid OECs or existing contracts unless clearance is issued.
- Certain cases, such as those on POEA watchlist or specific categories of workers, require evaluation before processing.
Evaluation Process for Special RFP Cases
- Evaluators assess submitted documents and update status to Approved, For Compliance, or Denial with remarks.
- Approved cases proceed to payment status visible to agencies.
Fee Assessment and Payment
- System calculates fees: POEA processing fee (Php 200), OWWA Membership (US$25 equivalent), Pag-IBIG contribution (Php 300), and transaction fee.
- Agencies can cancel RFP if discrepancies arise to clarify fees with concerned offices.
- Payment confirmed by LBP triggers contract uploading and electronic OEC printing stages.
Issuance of Electronic Overseas Employment Certificate (OEC)
- Agencies can download and print the electronic OEC directly from the system.
- Workers can view OEC issuance status in their individual e-Registration accounts.
MyPOEA Services for Agencies
- Enables viewing, downloading, and printing of POEA announcements, transaction notifications, accreditation data (principals, job orders, contracts).
- Facilitates generation of customized reports and real-time notifications on RFPs and agency license matters.
Technical Support and User Assistance
- POEA ICT Branch provides support for technical system issues via designated hotlines and online help desk.
- Landbased Center handles queries relating to documentation or manual processing when system downtime occurs.
- Comprehensive User’s Manual available for download on the LBECS dashboard.
Implementation and Compliance
- The new procedure became effective on May 1, 2018.
- Agencies failing to enroll by the deadline must revert to manual processing until compliance.
This regulatory framework enhances transparency, streamlines recruitment procedures, and integrates key OFW documentation functions into an accessible, secure, and efficient electronic platform.