Title
OP Shuttle Service Guidelines
Law
Memorandum Order No. 127
Decision Date
Dec 15, 2003
A memorandum order provides guidelines for the use of the Office of the President Shuttle Service in the Philippines, aiming to enhance the well-being and productivity of officials and employees through efficient and proper transportation.
guidelines
transportation
authorized passengers

Defined trips, shuttle service, and passengers

  • An Official Trip is a trip sanctioned by the OP and related to the official functions/activities of the OP proper.
  • A Special Trip is a trip related to special activities not falling under the category of official or emergency trip.
  • An Emergency Trip is a trip where the need is exceptionally urgent, absolutely indispensable, or cannot be delayed without detriment to public service.
  • The Shuttle Service is the vehicle service provided by OP to transport authorized passengers going to and from the OP premises from Mondays to Fridays.
  • Authorized Passengers are OP and other government personnel who are not entitled to Transportation Allowance (TA) and who wish to avail of the shuttle service.
  • Other Government Personnel are non-OP government employees who wish to avail of the shuttle service only during return trips to the garage.
  • A Fare is the amount to be collected from authorized passengers who will avail of the shuttle service.

Routes, schedules, and pick-up points

  • The OP Shuttle Service has two (1) routes using one (1) air-conditioned bus for each route.
  • The Central area route runs Malacañang to SM Fairview & back with a morning schedule that includes:
    • Waiting point: SM Fairview (along Regalado Ave.)
    • Waiting time & departure: 5:00 a 5:30 am
  • The South route runs Malacañang to Dasmariñas Town Proper & back with morning and afternoon schedules that include:
    • Morning waiting point: Dasmariñas Town Proper (in front of Holy Immaculate Conception Church)
    • Morning waiting time & departure: 4:45 a 5:00 am
    • Afternoon waiting point: Mabini Hall compound
    • Afternoon waiting time & departure: 5:00 a 5:30 pm
  • The designated pick-up points are:
    • Central area route (Malacañang to SM Fairview & back): Litex, Commonwealth Ave., Philcoa (Petro Gas Station), Delta (New Jacinto Food Center), SM Centerpoint (SM Skymart).
    • South route (Malacañang to Dasmariñas Town Proper & back): Imus (in front of PLDT along Aguinaldo Hi-way), SM Bacoor (in front of Meralco Bldg. Baclaran (in front of Seaside Market along service road), McDonalds, Taft Avenue cor. Quirino Ave., Metro Gas Station, Pedro Gil cor. Quirino Ave.
  • The routes are subject to change based on evaluation and recommendation of the Committee on Shuttle Service on practicality and effectiveness.
  • The shuttle service may deviate from specified routes in cases of extreme urgency and necessity (including demonstrations, traffic re-routings, accidents, parades or processions, floods, natural calamity, and other unforeseen events).

Exclusive use, companions ban, and fare system

  • The OP Shuttle Service is for the exclusive use of authorized passengers as defined.
  • Companions are strictly prohibited.
  • A minimal fare of P10.00 per ride is charged from authorized passengers.
  • An Office ID and the ticket are required as the pass to board the shuttle service.
  • Tickets are available at the OP Cashier’s Office.
  • Shuttle service use is allowed for official trips only.
  • Special trips may be allowed subject to approval of the Senior Deputy Executive Secretary (SDES) and/or Deputy Executive Secretary for Finance and Administration (DESFA).

Required documents and approvals

  • Official and Special Trips must be duly covered by Special Order (SO) and Travel Permit as provided in the guidelines.
  • The requesting process for official trips requires the Requesting Office to submit a letter request addressed to the SDES/DESFA through the Director, MMP.
  • The letter request must indicate the following information:
    • Date of Use
    • Expected Time of Departure and return
    • Destination (s)
    • Purpose(s) of Trip
    • Authorized Passenger(s)
  • Changes in the schedule, purpose and/or destination of a trip are allowed only if duly authorized by SDES/DESFA before the scheduled trip.

Request evaluation criteria and travel limits

  • The Director, MMP evaluates the request using the following criteria:
    • Availability of vehicles and/or drivers on a first-come, first-served basis
    • Maximum of ten (10) hours travel time or a maximum of 300 km traveling distance
    • The route of travel must be paved/concrete roads and regularly plied by commercial buses
    • The use of a shuttle service must be more advantageous than using public transportation
  • The vehicle service is operated on the premise that authorized trips align with these evaluation conditions.

Staffing control, discipline, and supervision

  • The bus drivers operate under the immediate and direct control and supervision of the Chief Dispatcher, Dispatch Section of the MMP Office.
  • Drivers are under the general and overall supervision of the Head of the Malacañang MMP.
  • Drivers assigned to the OP shuttle service are entitled to overtime compensation and are covered by the appropriate SO on overtime.
  • Each driver is responsible for the shuttle bus’s:
    • over-all cleanliness and maintenance
    • care and custody of the vehicle as tools and accessories
  • Drivers must report immediately to the Chief Dispatcher any dents, damages, defects, or signs of engine and/or mechanical malfunction of the assigned bus/vehicle.
  • Cleaning time for buses is from 9:00 to 10:00 am upon arrival in the Malacañang MMP and/or after the first shuttle run.
  • The Chief Dispatcher, Dispatch Section of MMP Office must regularly inspect the shuttle buses and ensure vehicles are in good running condition and well-cleaned inside and outside.
  • Mechanical or engine defects reported by the assigned driver must be reported immediately to the Head-Operations Section for appropriate action.

Conduct rules and onboard oversight

  • Drivers must perform duties with utmost courtesy to employee-passengers, fellow motorists, traffic enforcers, and the general public.
  • Drivers must avoid acts of recklessness that may endanger passengers, pedestrians, or other road users.
  • Drivers must avoid acts of impropriety that may tarnish the image of the OP proper.
  • During transit, the overseer or guard on board must observe drivers’ performance and behavior and the behavior of employees/passengers to ensure safety.
  • Drivers must not extend specified routes or deviate from them merely to accommodate passenger requests, and must not give undue favors to employees/passengers by extending routes/deviating.

Prohibitions affecting passenger experience and bus operation

  • Littering, smoking, and drinking liquor inside the bus are strictly prohibited.
  • Drivers must avoid any act that could cause wastage of fuel and other consumable items.
  • When buses are not in use, drivers must avoid prolonged engine running, except for the purpose of warming-up.
  • Drivers must turn on bus air conditioning systems only when necessary.
  • Drivers must not use buses as their “hang-out” or sleeping quarters.

Ethics, uniforms, and additional duties

  • Shuttle bus drivers must observe the norms of ethics and conduct of public officials and employees.
  • Drivers must comply with office rules and regulations and wear their uniforms and display their identification cards at all times.
  • Drop boxes for suggestions and/or comments/complaint are available for serving employees and personnel of the OP.
  • Drivers must perform other duties that may be reasonably assigned by the Head of Office from time to time.

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