OP Shuttle Service Guidelines

Definition of Key Terms

Official Trip: Trip sanctioned by the OP related to official functions or activities.
Special Trip: Trip related to special activities not classified as official or emergency.
Emergency Trip: Urgent trip necessary to avoid detriment to public service.
Shuttle Service: Vehicle service transporting authorized passengers to and from OP premises during workdays.
Authorized Passengers: OP and other government personnel not entitled to Transportation Allowance who wish to use the shuttle.
Other Government Personnel: Non-OP employees who may use the shuttle only during return trips to the garage.
Fare: Minimal amount collected (P10) from authorized passengers per ride.

Shuttle Service Routes and Schedules

Two routes maintained, each serviced by an air-conditioned bus:
- Central Area Route: Malacañang to SM Fairview and back.
  - Morning wait/departure: SM Fairview, 5:00-5:30 AM.
  - Pick-up points include Litex, Commonwealth Ave., Philcoa, Delta, SM Centerpoint.
- South Route: Malacañang to Dasmariñas Town Proper and back.
  - Morning wait/departure: Dasmariñas Town Proper, 4:45-5:00 AM.
  - Afternoon wait/departure: Mabini Hall compound, 5:00-5:30 PM.
  - Pick-up points include Imus, SM Bacoor, Baclaran, McDonalds Taft, Metro Gas Station.
Routes subject to change based on practicality and effectiveness as per Committee recommendation.
Deviations allowed for emergencies or unforeseen events such as demonstrations, traffic issues, or natural calamities.

Operation Guidelines

Shuttle operates only on workdays (Monday to Friday).
Provided and supervised by Malacañang Motor Pool (MMP) with drivers and guards.
Exclusive use by authorized passengers; companions prohibited.
Fare of P10 per ride required; office ID and ticket are passes.
Tickets available at OP Cashier's Office.
Use limited to official trips; special trips require approval from Senior Deputy Executive Secretary (SDES) or Deputy Executive Secretary for Finance and Administration (DESFA).
Trips must be covered by a Special Order and Travel Permit.
Evaluation criteria include vehicle/driver availability, travel time limit (10 hours max or 300 km), route conditions, and advantage over public transport.
Changes in schedule, purpose, or destination require prior authorization.
Strict bans on littering, smoking, and drinking inside the vehicles.

Procedures for Official Trips

Requesting Office submits a letter request addressed to SDES/DESFA through the Director, MMP.
Request must specify date, expected time of departure/return, destination, purpose, and authorized passengers.

Roles and Responsibilities of Shuttle Bus Drivers

Drivers directly supervised by Chief Dispatcher, MMP; ultimately overseen by Head of Malacañang MMP.
Entitled to overtime compensation per relevant special orders.
Responsible for overall cleanliness, maintenance, and safekeeping of their assigned vehicles.
Must immediately report any damages or mechanical issues.
Bus cleaning scheduled daily from 9:00 to 10:00 AM after first run.
Drivers must perform duties courteously to passengers, fellow motorists, traffic enforcers, and the public.
Reckless behavior prohibited to safeguard passengers and public safety.
Must avoid undue route deviations or favors to passengers.
Required to economize fuel and consumables, such as avoiding prolonged engine idling and limiting air conditioning use.
Prohibited from using buses as resting or sleeping quarters.
Expected to observe public servant ethics, comply with office regulations, wear uniforms, and display IDs.
Overseers or guards monitor driver and passenger conduct onboard for safety.
Suggestion and complaint drop boxes available to improve service.
Additional reasonable duties may be assigned by Head of Office.

Discipline and Passenger Conduct

Smoking, drinking alcohol, and littering inside shuttle buses strictly prohibited.
Companions of authorized passengers are not allowed, maintaining exclusive service use.

Provisions for Emergency or Special Circumstances

Shuttle may deviate from designated routes during extreme urgency such as natural calamities, demonstrations, or accidents.
Special trips subject to approvals and must have appropriate orders issued.

This comprehensive set of guidelines regulates the use, operation, scheduling, and management of the OP Shuttle Service, ensuring efficiency, safety, and ethical standards for personnel commuting to and from the Office of the President premises.