Creation of Presidential Complaints Committee

The Presidential Complaints and Action Committee is headed by a Technical Assistant designated by the President, known as the Chairman.
The Committee is composed of such personnel as may be required to carry out its duties and functions.
Personnel from other government departments, bureaus, offices, agencies, or instrumentalities may be assigned or detailed to the Committee upon recommendation of the Chairman.
The Chairman’s official travels and those of Committee personnel allow use of any form of transportation or means of conveyance.

The Committee receives, processes, and evaluates complaints regarding the manner executive officials and personnel perform duties entrusted by law across Executive Departments, bureaus, offices, agencies, instrumentalities, and government-owned or controlled corporations.
The Committee receives, processes, and evaluates sworn complaints against the acts, conduct, or behaviour of any official or employee of the same governmental entities.
The Committee conducts, or causes the performance of, preliminary fact-finding investigations on the complaints it receives and evaluates.

The Committee refers and/or recommends to the governmental agency concerned all complaints it receives for appropriate action, to ensure justice, economy, efficiency, and high standard of morality in government branches and agencies.
The Committee keeps the President informed on the implementation of government measures designed to improve public service and the efficiency of government personnel.
The Committee makes and submits appropriate recommendations from time to time to improve the administration of government and its essential services and operations.
The Committee performs other duties and related functions that the President may assign from time to time.

The Chairman is authorized to summon witnesses by subpoena and subpoena duces tecum.
The Chairman or his representative may administer oaths.
The Chairman or his representative may take testimony relevant to the Committee’s preliminary fact-finding investigation.

All departments, bureaus, offices, agencies, and instrumentalities of the government, including government-owned and controlled corporations, must extend full assistance and cooperation to the Chairman or his representative.
Each executive department, bureau, office, agency, and government-owned or controlled corporation must designate an official whose services will be made available to the Committee whenever required on matters pertaining to that entity.

Executive Order No. 19 supersedes Executive Order No. 1, dated December 30, 1953.