Purpose and operational intent
- The guidelines establish rules for the assignment of claim numbers to PVAO applications.
- The rules require systematic docketing and claim-number coding for each application.
- The rules require consistent identification of the benefit type, docketing office, filing year, and sequence number.
Docket books and assignment workflow
- Docket Books must be opened by the Administrative Division and by each Field Team.
- Applicants in different regions must submit applications through the procedures prescribed in Memorandum Circular No. 90-1.
- An individual applicant, Accredited Contact Officer, or PVAO Contact Officer in any region must be allowed to submit the application by mail or by hand directly to the Administrative Division, PVAO, Manila when convenience requires.
- Each application must be entered in the docket book and must receive an assigned claim number.
Claim-number format and structure
- Each application receives a claim number consisting of thirteen (13) characters composed of letters and numerals arranged in grouping: AA-A00-00-000000.
- The first two (2) characters must indicate the type of benefit being claimed.
- The next three (3) characters/numerals must indicate the docketing office.
- The next two (2) numerals must indicate the year the application is filed.
- The last six (6) numerals must indicate the sequence number of the application received in that docketing office, from 000001 to 999999.
Benefit-type codes (first two characters)
- AP must be used for Additional Pensions for Dependents of Totally Disabled Veterans.
- BA must be used for Burial Assistance.
- DP must be used for Death Pension for Indigent Parents.
- DS must be used for Disability Pension.
- DW must be used for Death Pension for Surviving Spouse and Minor Orphans.
- EB must be used for Educational Benefit.
- OV must be used for Old Age Pension for Veteran.
- OW must be used for Old Age Pension for Surviving Spouse.
Docketing-office codes (next three characters)
- MCO must be used for Manila Central Office, PVAO.
- FO1 must be used for Field Team Number 1, Vigan.
- FO2 must be used for Field Team Number 2, Bayombong.
- FO3 must be used for Field Team Number 3, Dagupan.
- FO5 must be used for Field Team Number 5, Legaspi.
- FO6 must be used for Field Team Number 6, Iloilo.
- F6A must be used for Field Team Number 6A, Bacolod.
- F07 must be used for Field Team Number 7, Cebu.
- F08 must be used for Field Team Number 8, Tacloban.
- F8A must be used for Field Team Number 8A, Catbalogan.
- F10 must be used for Field Team Number 10, Cagayan de Oro.
- F11 must be used for Field Team Number 11, Davao.
Filing-year and sequence components
- The next two numerals must reflect the filing year, with 90 for the year 1990 and 91 for the year 1991.
- The last six numerals must record the sequence number of the application received in the particular docketing office.
- The sequence number must run from 000001 to 999999 for each docketing office.
- The full claim number must combine benefit type, docketing office, filing year, and sequence number following the AA-A00-00-000000 grouping.