Title
2011 Revised Terms for Public Utility Vehicles
Law
Ltfrb Memorandum Circular No. 2011-004
Decision Date
May 25, 2011
The LTFRB Memorandum Circular No. 2011-004 mandates public utility vehicle operators to adhere to comprehensive regulations ensuring safe, accessible, and environmentally friendly transportation services, while imposing penalties for violations and promoting fair treatment of passengers, including discounts for senior citizens and persons with disabilities.
A

Smoking Ban and Terminal Regulations

  • Smoking or carrying lighted tobacco products is prohibited inside terminals, garages, and PUVs.
  • Mandatory display of "No Smoking" signs in terminals, garages, and PUVs.

Prohibition on Service Cessation and Unlawful Acts

  • Service cessation as a form of protest against government actions is prohibited and punishable by suspension or cancellation of CPC.
  • Operators must prevent personnel from engaging in acts prejudicial to the riding public, including intimidation, coercion, and violence.

Passenger Information and Non-discrimination

  • Operators must provide complete information and assistance for efficient service.
  • Unlawful to show undue preferences or unjust discrimination in service.

Trade Names, Design, and Advertising

  • Except for PUJs, operators must adopt a commercial or business name approved by the Board.
  • Custom designs, color schemes, and advertising materials require prior Board approval.

Registration and Use of PUVs

  • Registration of motor vehicles must not be fictitious or unauthorized.
  • Operation of vehicles other than those authorized under the CPC is prohibited.

Fare Structure and Passenger Classification

  • Fare rates must conform to Board authorization; posting of Fare Matrix is mandatory.
  • Children under 1 meter ride free; those 1 to 1.30 meters pay half fare with necessary markings for verification.
  • Senior citizens, persons with disability (PWDs), and students are entitled to fare discounts in accordance with laws and rules.

Accessibility and Accommodation for PWDs

  • Display the International Symbol of Accessibility on units.
  • Designated seats required for PWDs with specific minimum numbers depending on bus type.
  • Facilities in terminals such as ramps, wider doors, and designated benches are mandated.
  • Charging higher fare or refusal to transport PWDs violates anti-discrimination provisions.

Route Operation and Unit Identification

  • Operation limited only to routes authorized in the CPC.
  • Prohibited from illegal use of license plates or vehicle parts.
  • Vehicles shall bear legible inscriptions including operator’s name, seating capacity, route, plate number, and business name if applicable.

Passenger and Freight Loading Regulations

  • Passenger capacity limits must be observed.
  • Passengers allowed 10 kg of free baggage; excess is chargeable.
  • Freight must not interfere with passenger safety or comfort.
  • Transport of animals restricted to fowls with conditions; no cadavers unless no other passengers.

Loading and Unloading Procedures

  • Vehicles must load/unload passengers or freight at the curb or designated areas.

Ticketing and Fare Collections

  • PUB and Taxi operators must issue BIR-compliant tickets/receipts indicating fare amount, embarkation, and destination.
  • Taxi meters must be subject to semi-annual testing and sealing by the Board.

Employment Standards for Personnel

  • Operators must employ courteous personnel with good moral character and valid licenses.
  • Hiring restrictions include persons convicted of serious crimes without Board approval.
  • Mandatory training/seminars for drivers and other personnel, including orientations and examinations.
  • Uniforms and IDs required according to specified designs and colors for different transport modes.

Reporting and Fees

  • Annual report submission to the Board by May 15 every year along with SSS contribution certification.
  • Payment of supervision and regulation fees by September 30 annually.
  • Franchise confirmation required prior to vehicle registration; failure to confirm for two years causes cancellation.

Compliance with Laws and Markings

  • Compliance required with Social Security Act, labor, tax laws, and all relevant regulations.
  • Vehicles must display operator info, business name, seating capacity, authorized route, case and plate numbers.
  • Special signage requirements for PUBLIC UTILITY vehicles including "Not Available," "On Call," "Garage," route signs, and "Full" signs.

Restrictions on Inappropriate Materials

  • Pornographic videos and violent films prohibited in PUV units.

Accident Reporting and Safety

  • Operators must maintain chronological accident records and report serious accidents within 72 hours.
  • Preventive suspension of CPC may be imposed for safety concerns.
  • Operators must provide immediate assistance to accident victims; failure results in penalty.
  • Mandatory road safety seminars for operators and personnel.

Penalties

  • General violations: 1st offense – fine P2,000; 2nd offense – fine P3,000 plus 60-day suspension and confiscation of plates; 3rd offense – fine P5,000 and CPC cancellation.
  • Violations on accessibility (Paragraph 14): fines from P50,000 to P100,000.
  • Serious offenses (Paragraphs 17 and 18) handling accidents: suspensions and cancellations up to perpetual disqualification.

Effectivity

  • Circular supersedes inconsistent issuances and took effect 15 days after publication and filing with UP Law Center.

Analyze Cases Smarter, Faster
Jur helps you analyze cases smarter to comprehend faster, building context before diving into full texts. AI-powered analysis, always verify critical details.