Guidelines on Handling Requests for Assistance

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OMBUDSMAN MEMORANDUM CIRCULAR NO. 01, S. 2013: Guidelines on Handling Requests for Assistance

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Title Source: Supreme Court: Guidelines on Handling Requests for Assistance

Law: Ombudsman Memorandum Circular No. 01, S. 2013

Decision Date: Apr 19, 2013

The Guidelines on Handling Requests for Assistance (RAS) and Other Forms of Public Assistance aims to improve responsiveness in public service delivery by providing prompt and adequate assistance, defining the process for handling requests, and setting a timeframe for resolution.

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