Question & AnswerQ&A (LTO MEMORANDUM CIRCULAR NO. AHS-2008-984)
The processing time target for new driver's licenses, conductor's licenses, and other license transactions requiring examination is within four (4) hours or 240 minutes.
Plain renewals at DLRCs/License Section should take 30 minutes.
The processing time for student permits is 30 minutes.
The target processing time for these renewals and other transactions not requiring examinations is 2 hours or 120 minutes.
Certifications should be processed within 2 days.
The main purpose is to ensure that processing times for various license transactions comply with set quality standards for efficiency.
No, the memorandum specifically provides targets for new licenses requiring examination, plain renewals, student permits, renewals not requiring examination, and certifications.
DLRC stands for Driver’s License Renewal Center.
The memorandum sets these specific targets as quality objectives which should be observed by all concerned, implying they are mandatory standards for processing times.