Question & AnswerQ&A (OWWA MEMORANDUM OF INSTRUCTIONS NO. 003)
The main objective is to provide mentally and physically handicapped OFWs with a support system to help them overcome psychological and emotional traumas and facilitate their reintegration into mainstream society.
Overseas Filipino Workers who have been treated or hospitalized due to mental illness or physical handicap, such as amputation or loss of vision, are covered by the program.
The Regional OWWA Units (ROUs) and the Workers Assistance Division (WAD) of the Field Service Office (FSO) are responsible for implementation, with the Social Worker/Community Development Officer (CDO) as the focal person.
The three phases are (a) observation phase; (b) integrated social work; and (c) follow-up activities.
The observation phase involves the Social Worker/CDO visiting the OFW in the hospital to assess their physical and/or mental state and obtain their medical profile to plan for rehabilitation after hospital confinement.
It consists of three levels: individual sessions to rebuild self-confidence, group sessions involving family and peers for affirming acceptability, and community outreach activities aimed at reintegration.
Follow-up includes counseling services through social counseling circles (SCCs), referrals for specialized counseling if needed, and annual assessment activities to monitor social and emotional functioning and reinforce support systems.
The Social Worker/CDO must establish a referral system with government and non-government agencies such as DSWD, DOH, hospitals, and LGUs to provide specialized counseling, psychological, or medical interventions and organize community-oriented activities.
Case profiles with all observations, sessions, medical records, and recommendations are kept by the ROUs and WAD, ensuring their safety and confidentiality.
The Socio-Cultural Reintegration and Special Assistance Division (SCRSAD) is in charge of monitoring and evaluation with required monthly or periodic implementation reports from the ROUs and WAD.