QuestionsQuestions (EXECUTIVE ORDER NO. 605)
EO 605 institutionalizes the structure, mechanisms, and standards to implement the Government Quality Management Program (GQMP), thereby providing more specific guidelines and an institutional structure. It amends AO No. 161, s. 2006, which originally directed key agencies to form a committee for the GQMP framework.
All departments and agencies of the Executive branch, including GOCCs and GFIs, are directed to adopt ISO 9001:2000 QMS as part of the government-wide GQMP.
SUCs are enjoined to establish and pursue ISO-QMS and be certified accordingly. LGUs, the Judiciary, the Legislature, and Constitutional offices are encouraged to develop ISO-QMS and pursue certification.
It directs agencies to prioritize ISO-QMS adoption and certification efforts for services directly dealing with the public (frontline transactions), ensuring faster improvements in public-facing processes.
They are: (1) promote and enhance public sector performance through ISO 9001:2000 QMS adoption; (2) develop an institutional infrastructure for certification with international accreditation; (3) establish citizens’ charters of key government offices as service guarantees; and (4) recognize citizen-driven government organizations achieving ISO 9001:2000 for emulation.
Components are: (1) Government Quality Management Systems Standards—develop guidance and adapt ISO management systems integrating relevant laws/rules to foster a culture of quality and integrity; (2) Advocacy and Capability Building—promote awareness, support, resource harnessing, and capacity development; (3) Certification of Agencies’ QMS to GQMSS—establish PISO-QMS to recognize qualified agencies whose QMS conforms to ISO 9001:2000 and GQMSS, ensuring credibility in certification.
It involves developing a guidance document and adapting relevant ISO management systems and standards that integrate pertinent laws/rules to cultivate citizen-focused and well-performing organizations.
PISO-QMS (Philippine Certification for ISO Quality Management Systems) is the certification system that provides recognition to qualified government organizations that demonstrated conformity of their QMS to ISO 9001:2000 and GQMSS, and it establishes structures/mechanisms to ensure the credibility of certification.
The GQMC is composed of: (a) DBM (Department of Budget and Management) as Chairman; (b) DTI (Department of Trade and Industry) as Co-Chairman; (c) DILG (Department of the Interior and Local Government) as member; (d) Office of the President—Internal Audit Office as member; and (e) Development Academy of the Philippines as member.
They include: serving as steering/policy body; approving standards, guidelines, and mechanisms; coordinating with leagues and LGUs for local-level standards/mechanisms; coordinating with agencies to address implementation constraints; sustaining ISO-QMS through funding measures and recognition/incentives; monitoring/evaluating implementation and making adjustments; and submitting progress reports to the President.
The GQMC may invite representatives from COA, CSC, local leagues, and local chief executives as resource persons to provide guidance and support for program implementation.
The GQMC may create TWGs when necessary for effective implementation of the GQMP, allowing focused technical work and support.
The GQMC organizes a Secretariat to provide technical and administrative support. It reports directly to the GQMC and is staffed by personnel from the member agencies of the GQMC.
Implementation at the agency level is funded by existing appropriations of departments/agencies. Additionally, the DBM Secretary is authorized to set aside funds for certain program activities.
The GQMC must immediately issue the necessary implementing rules and regulations and the guidance document.
Provisions of existing administrative issuances, rules, and regulations inconsistent with EO 605 regarding institutionalization of quality management systems in government are repealed.
It takes effect upon its publication in a national newspaper of general circulation.
Yes, Section 1 directs Executive branch departments/agencies (including GOCCs and GFIs) to adopt ISO 9001:2000 QMS as part of the GQMP, with the quality management systems to be certified for demonstrated conformity with ISO 9001:2000 and applicable Government Quality Management Systems Standards (GQMSS).