Title
POEA Filing Guidelines for Complaints and Requests
Law
Poea Memorandum Circular No. 74 S. 1989
Decision Date
Dec 12, 1989
The POEA establishes clear guidelines for filing complaints, reports, and requests for assistance regarding overseas employment, directing specific issues to designated divisions to streamline the process and enhance public understanding.

Questions (POEA MEMORANDUM CIRCULAR NO. 74 S. 1989)

It must be filed directly with the Docket and Enforcement Division, Adjudication Office.

They shall be filed with the Legal Assistance Division, Licensing and Regulation Office.

They must be received/entertained by the Legal Assistance Division, Licensing and Regulation Office.

No. Requests for assistance in executing sworn statements/affidavit complaints are entertained whether the complaint is against a licensed agency/entity or a non-licensee/non-holder of authority.

They must be filed directly with the Welfare Assistance Division, Welfare and Employment Office.

Directly with the Welfare Assistance Division, Welfare and Employment Office.

With or referred to the Anti-Illegal Recruitment Branch, Licensing and Regulation Office.

With or referred to the Anti-Illegal Recruitment Branch, Licensing and Regulation Office.

With or referred to the Anti-Illegal Recruitment Branch, Licensing and Regulation Office.

No. It states that such reports/requests whether emanating from sources outside the POEA or from POEA units should be filed with or referred to the Anti-Illegal Recruitment Branch, Licensing and Regulation Office.

To streamline procedures in filing complaints/reports and requests for assistance in the POEA and to avoid confusion on which POEA office receives specific matters.

The Legal Assistance Division, Licensing and Regulation Office.

No. Under item 1, such sworn complaints against licensed agencies/entities must be filed directly with the Docket and Enforcement Division, Adjudication Office.

Welfare Assistance Division, Welfare and Employment Office.

Anti-Illegal Recruitment Branch, Licensing and Regulation Office.


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