Question & AnswerQ&A (EXECUTIVE ORDER NO. 15)
Executive Order No. 15, s. 2023 renames the Presidential Complaint Center (PCC) as the Presidential Action Center (PACe).
According to EO No. 09, s. 2016, the Presidential Complaint Center was placed under the direct control and supervision of the Strategic Action and Response (STAR) Office under the Office of the Cabinet Secretary (OCS).
Executive Order No. 442, s. 1991 established the Presidential Complaints and Action Office (PCAO).
The PCAO served as the command center and liaison unit of the Office of the President with various agencies on all requests for assistance, complaints, and grievances from the general public.
The scope of work of the Presidential Action Center includes coordination, liaison work, public assistance, and social services such as addressing complaints against government processes and various requests for assistance.
The Office of the Executive Secretary took over the control and supervision of the STAR Office after EO No. 67, s. 2018.
The President renames the PCC by virtue of the powers vested in him by the Constitution and existing laws.
Yes, EO No. 15, s. 2023 amends EO No. 09, s. 2016 insofar as it is inconsistent with the new order and also repeals or modifies all inconsistent orders, rules, regulations, issuances, or parts thereof.
EO No. 15, s. 2023 took effect immediately upon its signing on February 8, 2023.
Executive Order No. 15, s. 2023 was signed by President Ferdinand R. Marcos Jr. and countersigned by Executive Secretary Lucas P. Bersamin.