Title
Globe Telecom, Inc. and Innove Communications, Inc. vs. National Telecommunications Commission et al.
Case
G.R. No. 200224
Decision Date
Feb 13, 2023
Telecommunications companies challenged NTC’s authority to impose a six-second billing scheme, asserting due process violations. SC upheld that due process is essential in regulatory proceedings.

Case Summary (G.R. No. 200224)

Decision Overview

The Supreme Court recognizes the significance of due process in supervising administrative bodies like the NTC. The Court addresses four consolidated petitions questioning the extent of the NTC's regulatory powers under Section 17 of Republic Act No. 7925, particularly regarding the imposition of default rates on Cellular Mobile Telephone Service (CMTS) providers.

Background of the Memorandum Circular

At the core of the legal dispute is the NTC's July 23, 2009 Memorandum Circular No. 05-07-2009. This circular set a new default billing method, transitioning from a one-minute billing system to a six-second-per-pulse system for voice calls, mandating compliance within predetermined timeframes. The telecommunications companies sought authority to adopt new rates that aligned with this circular, resulting in collective applications for increased billing rates.

NTC Orders and Telecommunications Companies' Responses

The NTC's December 5, 2009 Orders provisionally authorized the telecommunications companies to charge new rates, specifying that the initial pulse would not exceed prevailing rates. orders also included cease and desist orders due to alleged non-compliance with the new billing directive. The affected companies disputed these actions, claiming that they were punitive and violated their right to due process since they were not afforded the opportunity to contest the findings or seek reconsideration before these orders were issued.

Court of Appeals Intervention

The telecommunications firms filed separate petitions for review at the Court of Appeals, arguing that the NTC’s decisions lacked a basis in substantial evidence and violated administrative due process. They contended that the Commission failed to consider crucial information that supported their proposals and did not provide a reasonable opportunity to respond before enforcing punitive measures.

Court of Appeals Findings

The Court of Appeals granted the petitions, reversing the NTC's orders for failing to comply with due process requirements. It found that the NTC had imposed fixed rates without proper consideration of submitted evidence and did not allow the companies a chance to file motions for reconsideration. The Court further clarified that while the NTC has certain regulatory powers, it is obligated to uphold the principles of due process, including providing a fair hearing and basing decisions on substantial evidence.

Supreme Court's Upholding of Appeals Court Decision

On review, the Supreme Court upheld the decisions of the Court of Appeals, confirming that the NTC violated the due process rights of the telecommunications companies. The ruling emphasized that the Commission's reg

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