Title
Globe Telecom, Inc. and Innove Communications, Inc. vs. National Telecommunications Commission et al.
Case
G.R. No. 200224
Decision Date
Feb 13, 2023
Telecommunications companies challenged NTC’s authority to impose a six-second billing scheme, asserting due process violations. SC upheld that due process is essential in regulatory proceedings.

Case Digest (G.R. No. 200224)
Expanded Legal Reasoning Model

Facts:

  • Parties Involved and Nature of the Case
    • Globe Telecom, Inc., Innove Communications, Inc., Connectivity Unlimited Resource Enterprises, Inc., Smart Communications, Inc., and Digitel Mobile Philippines, Inc. are major telecommunications companies in the Philippines.
    • The National Telecommunications Commission (NTC) is the government regulatory body overseeing telecommunications.
    • The case arose from disputes over NTC's authority to impose certain rates and regulations on Cellular Mobile Telephone Service (CMTS) providers.
  • Background and Regulatory Orders
    • On July 23, 2009, NTC issued Memorandum Circular No. 05-07-2009, prescribing a six-second-per-pulse unit of billing for mobile voice calls, replacing the then-prevailing one-minute-per-pulse scheme.
    • The MC allowed subscribers the option to be billed on a one-minute basis or subscribe to unlimited service offerings.
    • Telecommunications companies filed applications to adopt new rates pursuant to this MC.
  • NTC Orders and Telecommunications Companies’ Response
    • On December 5, 2009, NTC issued Orders granting provisional authority for new rates but imposed the six-second pulse billing regime as the default.
    • Conditions included that the flag-down rate for the first two pulses should not exceed the prevailing rate and strict adherence to authorized rates.
    • Globe and Innove and Smart published advisories to their subscribers detailing new billing schemes.
    • On December 9, 2009, NTC issued Show Cause Orders and Cease and Desist Orders against the telecommunications companies for allegedly continuing to implement the old billing system.
  • Petition for Review and Court of Appeals Decisions
    • The telecommunications companies filed petitions claiming that the NTC orders violated their rights, particularly due process and exceeded regulatory authority.
    • The Court of Appeals granted a temporary restraining order in February 2010 and a writ of preliminary injunction in May 2010, enjoining NTC from enforcing the December 5 and 9, 2009 Orders.
    • On December 28, 2010, the Court of Appeals reversed and set aside the NTC's orders, permanently enjoining enforcement pending new applications and processes with due regard to due process.
  • Supreme Court Proceedings
    • Multiple petitions for review were consolidated and elevated to the Supreme Court.
    • Issues arose on the extent of NTC's regulatory powers, the validity of the six-second-per-pulse billing scheme, the use of dialing prefixes, and procedural due process.
  • Industry and Market Context
    • The telecommunications industry has transitioned from tight regulation to a policy of deregulation and promotion of free competition under Republic Act No. 7925.
    • Legislative franchises require service charges to be subject to the NTC's approval.
    • Technological changes and competition have introduced various pricing models, including unlimited call offerings.

Issues:

  • Whether the NTC has the authority to impose rates on CMTS providers' services under Republic Act No. 7925.
  • Whether the imposition of the six-second-per-pulse billing scheme and the prohibition of prefix dialing for implementing the scheme is valid.
  • Whether the December 5, 2009 NTC Orders and December 9, 2009 Show Cause and Cease and Desist Orders are valid, particularly in terms of due process.

Ruling:

  • (Subscriber-Only)

Ratio:

  • (Subscriber-Only)

Doctrine:

  • (Subscriber-Only)

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