Title
Ditiangkin vs. Lazada E-Services Philippines, Inc.
Case
G.R. No. 246892
Decision Date
Sep 21, 2022
Riders hired by Lazada as independent contractors filed a labor complaint for illegal dismissal, claiming regular employee status. The Supreme Court ruled in their favor, finding them regular employees under the four-fold test, entitling them to reinstatement, backwages, and benefits.

Case Summary (G.R. No. 246892)

Key Dates and Procedural Posture

Events: Riders removed from routes and denied further assignments in January 2017, prompting the filing of a labor complaint.
Tribunals: Labor Arbiter dismissed the complaint (Nov. 3, 2017); NLRC affirmed (Apr. 30, 2018; Sept. 10, 2018 denial of reconsideration); Court of Appeals dismissed petition for certiorari as improperly filed (Jan. 14, 2019; Mar. 15, 2019 resolutions).
Supreme Court review: Petition for Review under Rule 45; decision reversing the Court of Appeals and NLRC and remanding for computation of monetary awards.

Applicable Law and Constitutional Basis

Governing constitution: 1987 Philippine Constitution (Article XIII, Section 3 — full protection to labor and security of tenure).
Statutes and principles: Labor Code provisions on classifications of employment (Article 295), Article 106 (contracting/subcontracting), Civil Code Article 1700 (labor contracts imbued with public interest), DOLE Department Order No. 174‑2017 (conditions for permissible contracting), and controlling jurisprudence (four‑fold test and economic dependence test).

Factual Summary

Riders were engaged in February 2016, signed Independent Contractor Agreements with Lazada, used their own motorcycles, and were paid P1,200 per day. In January 2017 they were informed by a dispatcher they would no longer receive schedules; they reported for three days without assignments and later learned their routes were given to others. They filed a complaint alleging illegal dismissal and unpaid statutory benefits and sought damages and attorney’s fees.

Procedural Contentions and Positions of the Parties

Petitioners: Argued they were regular employees despite contractual labels, relying on the constitutional policy of protection of labor, Article 295 of the Labor Code, the four‑fold test and economic dependence; sought backwages, separation pay or reinstatement, statutory benefits, refund of cash bonds and deductions, moral/exemplary damages, and attorney’s fees.
Respondents (Lazada): Contended riders were independent contractors; delivery was ancillary to Lazada’s online platform business not its main business; the written Contracts and daily fee reflected independent contractor status; rules and equipment were safeguards and billing mechanisms rather than indicia of control; cash bond and deductions were contractual and consensual.

Procedural Review Issue: Proper Remedy and Standard of Review

The Court held the Court of Appeals erred in dismissing the Rule 65 petition outright; a Rule 65 certiorari is an available remedy to challenge NLRC decisions for grave abuse of discretion. On review under Rule 45, only questions of law are ordinarily considered, but exceptions permit reassessment of facts where NLRC and CA findings are contradictory, based on gross misapprehension of facts, or devoid of evidentiary support. The Court found such errors present and proceeded to reassess the factual findings.

Burden of Proof and Legal Presumptions

When the employment status is disputed, the employer bears the burden of proving that the worker is an independent contractor rather than a regular employee. Labor protection principles and labor‑specific statutory provisions prevail over contractual nomenclature; parties cannot relieve themselves of application of labor laws by labeling.

Tests for Employer‑Employee Relationship Applied

The Court applied both the traditional four‑fold test (selection/engagement; payment of wages; power to dismiss; power to control conduct — with control as the pivotal factor) and the economic dependence test which examines the totality of the economic relationship (integrality of services to employer’s business; worker’s investment; employer control; opportunity for profit/loss; initiative/skill required; permanency/duration; and dependency on the employer).

Court’s Analysis: Independent Contractor Claim Rejected

The Court found respondents failed to meet their burden to prove independent contractor status. The riders were not hired through a legitimate contractor/subcontractor trilateral arrangement; they were directly engaged by Lazada and paid directly by Lazada. The riders did not possess unique skills or talents that would characterize a bilateral independent contractor relationship. The Contract clause stating the method of performance “shall be as instructed by, and within the discretion and control of the Company” and operational practices (route sheets tracking arrival/departure/unloading times; trip tickets; penalties for lost parcels; issuance of company scanners/phones; monitoring of service periods for billing) evidenced control over means and methods and integration of delivery into Lazada’s business model.

Court’s Analysis: Economic Dependence and Integration of Services

Delivery services were found integral to Lazada’s business model as implemented (Lazada offered delivery as part of its service), and Lazada admitted supervising delivery via route managers. Riders bore insufficient capital or independent opportunity for profit or loss: they used personal motorcycles but received set daily pay, had limited control over time and availability, and were economically dependent on Lazada for continued employment in that line of business. The Court concluded the four‑fold test and economic dependence factors favored classification as regular employees.

Fixed‑Term Employment and Contractual Stipulations

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