Title
Supreme Court
Chinatrust Commercial Bank vs. Turner
Case
G.R. No. 191458
Decision Date
Jul 3, 2017
A British national initiated a telegraphic transfer for a travel tour, but due to a beneficiary name discrepancy, he sought a refund after canceling. Despite funds being credited, he sued the bank, but the Supreme Court ruled in favor of the bank, finding no negligence or basis for damages.

Case Summary (G.R. No. 47542)

Factual Background of the Telegraphic Transfer

Turner instructed Chinatrust-Ayala Branch to remit US$430.00 (plus US$30.00 fee) to “Min Travel/Esmat Azmy” at Citibank-Cairo. The funds passed through Union Bank of California and Citibank-New York. A discrepancy notice arrived on September 17, 2004, citing a beneficiary-name mismatch.

Procedural History and Decisions Below

– MTC (Jan. 15, 2006): Dismissed Turner’s complaint for lack of merit; found that Chinatrust had duly credited funds to the beneficiary.
– RTC (Jan. 29, 2007): Reversed MTC, finding petitioner negligent for not promptly refunding Turner or clarifying with Citibank-Cairo, and awarded refund plus moral, exemplary damages, and attorney’s fees.
– CA (Dec. 14, 2009; Mar. 2, 2010): Denied Chinatrust’s petition for review and motion for reconsideration, affirming the RTC verdict.

Arguments of Petitioner and Respondent

Petitioner argued it performed its obligation by effecting the transfer and later relaying Citibank-Cairo’s confirmation. It contended that negligence claims and damages were neither alleged nor proved at trial. Turner maintained that factual findings below should stand and denied admitting that his beneficiary had already received the funds.

Unauthorized Negligence Ruling and Violation of Due Process

The SC emphasized that courts cannot raise or decide unpleaded issues. Petitioner was deprived of the opportunity to rebut negligence claims that were never tried. Basic due-process and fair-play principles bar a reviewing court from deciding matters not presented in the trial court.

Proper Scope of Cause of Action and Pleadings

Turner’s complaint alleged breach of contract based on an e-transfer that allegedly failed to reach the beneficiary. He sought refund and damages for non-remittance. Nowhere did he claim negligence in post-transfer customer service or delay in responses.

Preliminary Conference and Summary Procedure

Under the Revised Rules on Summary Procedure, parties limited their evidentiary submissions to issues defined at the preliminary conference—namely, whether the transfer was properly credited. No opportunity existed for either side to litigate an entirely new negligence theory.

Error of RTC and CA on Negligence

By adjudicating petitioner’s post-transfer conduct as negligent, the RTC and CA exceeded the pleadings’ scope. Their rulings on delay and customer inquiries amounted to remedies not prayed for and issues not litigated at the MTC.

Insufficiency of Evidence on Petitioner’s Negligence

Even assuming the issue had been raised, the SC found no proof of negligence. Chinatrust promptly relayed Citibank-Cairo’s notices, sought clarifications, and reacted upon receiving the October 28, 2004 telex confirming the credit. Turner’s own affidavits and admissions showed he knew of the successful transfer as early as September 22, 2004.

Nature of Telegraphic Transfer and Extinguishment of Obligation

A telegraphic transfer contract is executory only until the funds are credited to the beneficiary bank. On September 15, 2004, Citibank-Cairo credited U

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