Title
Supreme Court
Chinatrust Commercial Bank vs. Turner
Case
G.R. No. 191458
Decision Date
Jul 3, 2017
A British national initiated a telegraphic transfer for a travel tour, but due to a beneficiary name discrepancy, he sought a refund after canceling. Despite funds being credited, he sued the bank, but the Supreme Court ruled in favor of the bank, finding no negligence or basis for damages.

Case Digest (G.R. No. 191458)
Expanded Legal Reasoning Model

Facts:

  • Parties and Procedural Posture
    • Chinatrust (Phil.) Commercial Bank (“Petitioner”) filed a Petition for Review under Rule 42 against the Court of Appeals’ December 14, 2009 Decision (affirming the RTC) and its March 2, 2010 Resolution (denying reconsideration).
    • The RTC had reversed the Metropolitan Trial Court’s January 15, 2006 dismissal and ordered Chinatrust to restore US$430.00 (P24,129.88) and US$30.00 (P1,683.48) plus P20,000.00 moral damages, P10,000.00 exemplary damages, and P5,000.00 attorneys’ fees to Philip Turner (“Respondent”).
  • Telegraphic Transfer and Discrepancy
    • On September 13, 2004 Turner instructed Chinatrust to remit US$430.00 to “MIN TRAVEL/ESMAT AZMY” at Citibank‐Cairo and paid a US$30.00 service fee, both debited from his dollar account. Funds were sent via Union Bank of California to Citibank‐New York, then forwarded to Citibank‐Cairo.
    • On September 17, 2004 Citibank‐Cairo advised that the beneficiary name did not match its records (“discrepancy notice”), which Chinatrust relayed to Turner on September 20 and asked him to verify the correct name.
  • Turner's Cancellation and Litigation
    • On September 22, 2004 Turner allegedly confirmed with Esmat Azmy that the funds were received but, due to his wife’s illness, canceled the tour and requested a refund. Chinatrust explained it could not retrieve the funds without Citibank‐Cairo’s consent and asked Turner to secure a written denial from his travel agency. Turner did not comply.
    • On October 28, 2004 Chinatrust received Citibank‐Cairo’s telex confirming the US$430.00 was credited to Min Travel on September 15, 2004, and relayed this on October 29. Turner persisted in demanding a refund.
    • Turner filed suit on March 7, 2005 before the Metropolitan Trial Court, which dismissed the complaint January 15, 2006. The RTC reversed January 29, 2007. The CA affirmed on December 14, 2009; its denial of reconsideration followed March 2, 2010.

Issues:

  • Whether the CA erred in affirming the RTC’s refund order despite proof of successful remittance and credit to the beneficiary’s account.
  • Whether Chinatrust was negligent in performing its contractual obligation under the telegraphic transfer agreement.
  • Whether acts of Chinatrust after full performance can constitute negligence justifying damages.

Ruling:

  • (Subscriber-Only)

Ratio:

  • (Subscriber-Only)

Doctrine:

  • (Subscriber-Only)

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