Title
Supreme Court
Consolidated Bank and Trust Corp. vs. Court of Appeals
Case
G.R. No. 138569
Decision Date
Sep 11, 2003
Solidbank held liable for 60% of P300,000 unauthorized withdrawal due to negligence; L.C. Diaz bears 40% for contributory negligence.

Case Digest (G.R. No. 138569)
Expanded Legal Reasoning Model

Facts:

  • Parties and Account
    • Petitioner Solidbank Corporation (formerly Consolidated Bank and Trust Corporation), a domestic banking corporation.
    • Private respondent L.C. Diaz and Company, CPA’s, a professional accounting partnership and depositor.
  • Deposits and Missing Passbook
    • March 1976: L.C. Diaz opened Savings Account No. S/A 200-16872-6 with Solidbank.
    • August 14, 1991: L.C. Diaz’s cashier, Mercedes Macaraya, prepared deposit slips for ₱990 (cash) and ₱50 (checks). Messenger Ismael Calapre presented slips and passbook to Teller No. 6, who retained the passbook for transaction processing.
    • Upon retrieval, Teller No. 6 reported “somebody got the passbook,” handing back neither passbook nor identifying who took it.
  • Fraudulent Withdrawal
    • August 14, 1991: Macaraya and Calapre returned with a deposit slip for a ₱200,000 check; Teller No. 6 again could not produce the passbook but handed Macaraya a deposit slip for a PBC check of ₱90,000.
    • Same day: L.C. Diaz learned of an unauthorized ₱300,000 withdrawal bearing genuine signatures of its authorized signatories and received by Noel Tamayo.
    • Subsequent criminal estafa case against messenger Emerano Ilagan and co-accused dismissed by the trial court.
  • Civil Proceedings
    • August 25, 1992: L.C. Diaz filed a complaint for recovery of sum of money (₱300,000) against Solidbank in RTC Manila Branch 8.
    • December 28, 1994: Ruling absolved Solidbank, citing depositor negligence and compliance with passbook rules; awarded Solidbank ₱30,000 attorney’s fees.
    • October 27, 1998: Court of Appeals reversed, ordering Solidbank to pay ₱300,000 plus 12% interest, ₱20,000 exemplary damages, ₱20,000 attorney’s fees and litigation expenses; on May 11, 1999, deleted exemplary damages, attorney’s fees, expenses and costs.

Issues:

  • Duty to Verify Withdrawals
    • Whether Solidbank’s teller had a legal or contractual obligation to telephone the depositor before permitting a large-sum withdrawal from a savings account.
  • Application of Last Clear Chance Doctrine
    • Whether Solidbank’s teller had the “last clear chance” to prevent the unauthorized withdrawal despite genuine signatures and passbook presentation.
  • Nature of L.C. Diaz’s Action
    • Whether the civil complaint was merely a “last ditch effort” to recover funds after the dismissal of the criminal case against its messenger.
  • Mitigation of Damages
    • Whether damages awarded should be mitigated under Article 2197 of the Civil Code due to contributory negligence by L.C. Diaz.

Ruling:

  • (Subscriber-Only)

Ratio:

  • (Subscriber-Only)

Doctrine:

  • (Subscriber-Only)

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