Scope of Document Presentation to the Office of the Ombudsman
- The Office of the Ombudsman may request documents submitted by driver's license applicants.
- The Land Transportation Office (LTO) is mandated to provide the requested documents without delay.
Role of Stradcom in Document Processing
- Stradcom is tasked with printing scanned documents from electronic files provided by the LTO.
- Discrepancies were noted where many requested documents either did not have scanned copies or were improperly filled.
Directive for Compliance and Quality Control
- Applicants must ensure their documents are properly filled before submission.
- LTO personnel are instructed to ensure documents are scanned accurately and timely.
Penalties for Non-Compliance
- Failure to observe the directive on document submission and scanning will result in administrative sanctions.
- Strict administrative action underscores the importance of maintaining documental integrity and accountability.
Administrative Authority and Enforcement
- The directive is issued under the authority of the LTO Assistant Secretary.
- Compliance with these requirements is mandatory and subject to monitoring and control.