Title
Rules on Meter Deposit Refunds for Electricity Customers
Law
Erc No. 08, S. 2008
Decision Date
Jun 4, 2008
The Philippine Energy Regulatory Commission adopts rules for the refund of meter deposits to customers, specifying guidelines, procedures, and modes of refund, with fines and penalties for violations, effective 15 days after publication.
A

Scope of Application

  • Governs refund of meter deposits for all distribution utilities (DUs).

Definitions

  • Act/R.A. No. 9136: Electric Power Industry Reform Act of 2001.
  • Consumer/Customer/End-User: Registered DU customer who paid meter deposit, including heirs or authorized representatives.
  • DSOAR: Distribution Services and Open Access Rules effective February 2, 2006.
  • Distribution Utility (DU): Electric cooperatives, private or government utilities, LGUs with franchise.
  • Electric Cooperative (EC): Cooperative organized under relevant laws.
  • ERC: Energy Regulatory Commission.
  • Magna Carta: Magna Carta for Residential Electricity Consumers adopted June 9, 2004.
  • Meter Deposit: Deposit made to secure return of DU's metering facilities.
  • Privately Owned Distribution Utility (PU): Private DU with exclusive franchise.

Refund of Meter Deposits for Electric Cooperatives

  • Refund to start no later than 24 months from rules' effectivity.
  • Mode of refund: Credit to future bills or offset of dues.
  • Monthly billing credits must be separately shown.
  • Refund amount is principal only, no interest.
  • Monthly refund formula: MR = MD / T where MR=monthly refund, MD=meter deposit, T=months to refund.

Refund of Meter Deposits for Privately Owned Distribution Utilities

  • Refund and interest to start within 6 months from rules' effectivity.
  • Refund mode options: cash, check, credit to bills, or offset claims.
  • Cash/check refunds paid in single payment.
  • Monthly billing refund must be shown separately.
  • Refund amount includes principal plus accrued interest.
  • Formula for total refund: TR = MD + MDAI (Meter Deposit + accrued interest).
  • Periodic refund formula accounts for interest rate and number of payments.
  • Accrued interest varies by customer type and payment time.
  • Separate interest rates apply for periods before and after resolutions and guidelines.

Refund Period and Notifications

  • Refund must be completed within 66 months from effectivity.
  • Phased refund implementation allowed if completion deadline met.
  • DUs must publish refund notice at least one month prior in local newspaper.
  • Consumers must be informed by any appropriate means.
  • Local government offices must be furnished with notice for posting.

Partial Refunds and Adjustments

  • Under/over refund computed as difference between total refund and amount already refunded.
  • Under refund must be paid according to customer's mode preference.
  • Over refund is debited to customer's account after ERC notice.

Requirements for Refund Applicants

  • Residential customers must submit valid ID and proof of succession/authorization if not registered customer.
  • Non-residential customers must submit documents reasonably required by DU.

Duties of Distribution Utilities

  • Establish refund mechanics ensuring timely and proper refund payment.
  • Notify ERC within one month after refund implementation with proof of publication.
  • Maintain audit documents.
  • Submit notarized member-consumer consent if meter deposit converted to contribution.

Audit and Monitoring

  • Refund process subject to ERC audit or authorized entity.

Exceptions to Refund

  • DU may offset cost against refund if meter was replaced due to customer-caused damage, with proper notice or acknowledgment.
  • Normal wear and tear damage not grounds to offset refund.

Unclaimed Meter Deposits

  • Deposited in escrow after refund period.
  • State notified via Office of the Solicitor General (OSG).
  • Unclaimed deposits may escheat to State after 10 years and court proceedings.

Fines and Penalties

  • Violations subject to administrative sanctions per ERC guidelines and Section 46 of the Act.

Final Provisions

  • ERC may grant exceptions in public interest and not contrary to law.
  • Invalidity of any part does not affect the rest unless whole rules unenforceable.
  • Inconsistent prior rules repealed or modified.
  • Rules take effect 15 days after publication in a newspaper of general circulation.

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