Title
Pag-IBIG Health and Education Loan Guidelines
Law
Hdmf (pag-ibig Fund) Circular No. 332
Decision Date
Oct 29, 2013
The Pag-IBIG Fund introduces the Health and Education Loan Programs (HELPs) to provide financial assistance for educational and medical expenses to active members, ensuring access to essential services while promoting goodwill among its members.

Law Summary

Scope and Coverage

  • Applies to all Pag-IBIG I members.

Definitions

  • Actual Need: Education or medical costs net of aid or discount.
  • Active Member: 5 monthly savings in last 6 months.
  • Beneficiary: Person benefiting from loan payment for education or health services.
  • Desired Loan Amount: Amount requested in application.
  • Discount/Rebate: Deduction offered by partners.
  • Educational Expenses: Total fees from educational institution.
  • EMI: Monthly installment.
  • Financial Aid/Grant: Includes scholarships, government grants, PhilHealth, etc.
  • Healthcare Plan: Organized health service plans such as those offered by HMOs.
  • Maintenance Medication: Regular medication for chronic illnesses.
  • Medical Expenses: Costs for diagnosis, treatment, medicines, room, and related hospital charges.
  • Partner-merchant: Accredited educational and medical institutions and HMOs.
  • Total Accumulated Value (TAV): Sum of member savings, employer counterpart, and dividends.

Loan Purpose

  • Cover educational expenses.
  • Cover medical expenses.
  • Cover healthcare plans from accredited HMOs.

Borrower Eligibility

  • Minimum 24 monthly mandatory savings.
  • Active member at application.
  • Updated accounts on existing Pag-IBIG loans.

Loan Amount Determination

  • Loan Amount is the lowest of:
    • 90% of Total Accumulated Value minus outstanding loan balances.
    • Borrower's capacity to pay without net take home falling below set minimum.
    • Actual need.
    • Desired loan amount.

Interest Rate

  • Computed based on a full risk-based pricing framework considering costs, margin, expected losses, and capital use.

Loan Term

  • Repayment either over 6 or 12 months with a 2-month grace period.

Loan Release

  • Disbursed via check to partner-merchants for beneficiary's account.
  • If not a partner-merchant, check payable to borrower.

Loan Payment Terms

  • Equal monthly installments covering principal and interest.
  • Preferably via salary deduction.
  • Alternative payment methods include over-the-counter, accredited partners, or other approved modes.
  • Payments due by 15th day of third month from check date.
  • Full prepayment allowed.
  • Borrowers must pay directly to Fund if salary deduction is not feasible due to suspension, leave without pay, insufficient net pay, resignation, or termination.

Penalties

  • 1/20 of 1% daily penalty on unpaid amounts.
  • Employer responsible for penalties if non-payment due to employer fault.
  • Employer also liable for additional penalties for failure to remit deductions.

Application of Payments

  • Payments applied first to penalties, then interest, then principal.
  • Excess payments applied to future amortizations.

Default Conditions

  • Willful misrepresentation.
  • Non-payment of any 3 consecutive EMIs.
  • Non-payment of any 3 consecutive monthly savings.
  • Default on other Pag-IBIG loans.
  • Violation of Pag-IBIG policies.

Consequences of Default

  • Loan becomes immediately due and demandable.
  • Outstanding obligations including other loans may be deducted from TAV.

Additional Provisions

  • Up to 3 members may borrow for the same beneficiary separately.
  • Members with multiple employers may have only one outstanding loan and must select employer for salary deduction.
  • Required documentation varies by loan purpose (education, medical expenses, healthcare plans).
  • Loan renewal allowed after paying a portion of existing loan.
  • Pag-IBIG HELPs loan is distinct from housing and calamity loans.
  • Reapplication after TAV offset only allowed after 2 years; no replenishment of TAV after offset.
  • Upon membership termination, outstanding loans become due and deducted from TAV.

Issue Resolution

  • Issues resolved by Department Manager III or escalated to higher authorities.

Amendments

  • Senior Management can amend guidelines within the program's objectives and Pag-IBIG mandate.

Effectivity

  • Guidelines effective once the program is available.

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