Title
Rules on Licensing of Insurance Adjusters
Law
Ic Insurance Memorandum Circular No. 4-93
Decision Date
Dec 24, 1993
The Insurance Commission establishes licensing requirements and regulations for independent and public adjusters, mandating qualifications, experience, and ethical standards to ensure proper claim adjustment practices in the insurance industry.
A

Eligibility to Apply for an Adjuster's License

  • Applicants: Individuals, partnerships, associations, or corporations.
  • Citizenship and Ownership: Individuals must be Filipino citizens; corporate entities must have at least 60% Filipino ownership.

Licensing Requirements for New Adjusters

  • For Natural Persons:
    • Good moral character and no final conviction for crimes involving moral turpitude.
    • At least 10 years of experience in adjustment or completion of an accredited insurance adjuster course or passing the Commission's exam.
    • Paid-up capital of at least PHP 250,000.
  • For Juridical Persons:
    • President/GM/COO with good moral character and no disqualifying convictions.
    • Same 10-year experience or equivalent educational/training requirements.
    • Paid-up capital of at least PHP 500,000.
  • Common Requirements:
    • Submission of a 3-year business plan.
    • Potential referral to industry associations for assessment of moral integrity and trustworthiness.
    • Pre-licensing inspection of premises, accounting records, and bank deposits.

Renewal of Adjuster's License

  • Annual submission of updated information showing ownership, partnerships, stockholders, directors, and officers.
  • Active engagement requirement: must have earned fees of at least PHP 500,000 (partnership/corporation) or PHP 250,000 (individual) in claim adjustment services in the year preceding renewal.

Capitalization Requirements Upon Change of Ownership

  • New owners of existing adjuster entities must comply with capitalization requirements as prescribed.

Licensing of Employees Representing Licensed Firms

  • Employees may act on behalf of licensed firms if they:
    • Are of good moral character and free from convictions involving moral turpitude.
    • Have at least 5 years experience or equivalent educational qualifications.

Surety Bond Requirements

  • A PHP 50,000 surety bond required for each line of insurance claim adjustment.
  • The bond must run concurrently with the validity of the adjuster's license.

Reportorial Requirements

  • To Insurance Companies:
    • Adjustment reports must be under oath and notarized.
    • Fees or salaries for adjustment services may only be paid after submission of a final report within 60 days from claim filing unless prevented by uncontrollable causes.
    • Failure to submit the report in time is not a valid ground for withholding payment of claims.
  • To the Insurance Commission:
    • Quarterly reports submitted as required by Section 331 of the Insurance Code.
    • Independent adjusters must report adjustment fees for fire insurance and related lines to compute the 2% levy under the Fire Code.

Establishment of Branch or Regional Offices

  • Prior notice and approval required before establishing new branches or regional offices.
  • Each branch must have licensed adjusters qualified in all lines of insurance claims it intends to handle.

Prohibited Acts and Grounds for Suspension/Revocation

  • Acts warranting license suspension or revocation include:
    • Receiving or demanding money or other consideration from claimants for expedited or favorable settlement.
    • Fraudulent or dishonest acts causing untrustworthiness.
    • Company adjusters found guilty must be immediately terminated.
    • Adjusters are prohibited from personally delivering checks or cash to claimants.
    • Adjustment companies and insurance companies must not hold equity interests in one another.

Clearance and Other Requirements for Licensing

  • Clearances required include:
    • National Intelligence Coordinating Agency (NICA) clearance showing no derogatory information.
    • Bureau of Internal Revenue (BIR) clearance.
    • National Bureau of Investigation (NBI) clearance.
    • Clearance from previous employer.
  • These clearances apply to independent and public adjusters, and company adjusters must secure prior NICA clearance before appointment.

Effectivity and Supersession

  • This circular supersedes previous related circulars and takes effect upon approval on December 24, 1993.

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