Title
Agency Performance Evaluation Guidelines
Law
Csc Memorandum Circular No. 12 S. 1993
Decision Date
Mar 18, 1993
The Memorandum Order No. 118-E establishes the Performance Evaluation System (PES) in the Office of the President (Proper) in the Philippines, aiming to improve personnel performance, provide objective grounds for personnel decisions, and impose sanctions for underperformance.
A

General Objectives of the PES

  • Foster continuous improvement in employee performance and efficiency.
  • Enhance organizational effectiveness and productivity.
  • Provide an objective performance rating to serve as a basis for incentives, rewards, promotions, training, development, personnel actions, and sanctions.

Minimum Requirements of PES

  • Identification of performance outputs and relevant job-related behaviors with mutually agreed-upon performance standards.
  • Greater weight assigned to actual performance outputs over job behaviors.
  • Timely feedback to employees on their task accomplishment progress.
  • Documentation of supervisors’ observations on employee strengths, weaknesses, and development constraints.
  • Performance evaluations conducted at least twice a year; minimum appraisal period is 90 days and maximum is one year.
  • Sanctions for raters who show bias or unfair advantage in ratings.
  • Defined adjectival ratings: Outstanding, Very Satisfactory, Satisfactory, Unsatisfactory, Poor, each with clear criteria and implications.
  • Only employees rated Outstanding or Very Satisfactory considered for promotion.

Adjectival Ratings Explained

  • Outstanding: Exceeds targets by at least 50%, demonstrates exceptional job mastery.
  • Very Satisfactory: Exceeds expected output by at least 25%, recognized competence.
  • Satisfactory: Meets 100% of standards.
  • Unsatisfactory: Performance from 51% to 99%, requires improvement; two successive Unsatisfactory ratings may lead to separation.
  • Poor: Fails to meet 50% of requirements, no evidence of improvement; ground for separation.

Structure and Components of PES

  • Includes objectives, basic policies, evaluation procedures, and rating mechanics.
  • Agencies with diverse functions may develop subsystems for different groups (e.g., medical, nursing, faculty).
  • Subsystems share common objectives, policies, and sanctions mechanisms.
  • PES subsystems must cover mechanics of rating, performance standards, and critical factors affecting work.

Approval Process of PES

  • Submission to Civil Service Commission (CSC) by Head of Agency for review and approval.
  • Evaluation based on completeness (compliance with Rule IX and circular provisions) and acceptability (certification that PES was validated by staff).

Pilot-Testing Requirement

  • Approved PES must be pilot-tested for at least one rating period to assess effectiveness and acceptability.

Development of Common Performance Standards

  • Standards developed for positions with similar duties to ensure objectivity.
  • Regular review and adjustment to align with organizational and workplace needs.

Technical Assistance from CSC

  • CSC will conduct discussions and workshops for agency representatives to assist in PES development.
  • Agencies encouraged to seek CSC help for PES development, implementation, refinement, and standards establishment.

Implementation of PES

  • Orientation seminars for officials and employees to foster understanding and appreciation.
  • Collection of performance rating reports within 15 days after each rating period.
  • Personnel Divisions ensure safekeeping and availability of reports for promotion boards and CSC inspection.

Monitoring of PES Implementation

  • CSC conducts thorough monitoring to evaluate system implementation and usefulness.
  • Results communicated to Agency Heads for system improvement.

Updating Existing PES

  • All existing PES must be revised in accordance with Rule IX and submitted to CSC.

Adoption of CSC PES Model

  • Agencies without PES can adopt the CSC’s PES model, with modification rights.
  • Agencies must inform CSC of plans and schedules for pilot-testing.
  • CSC provides orientation assistance upon request.

Consequences for Non-Submission or Non-Implementation

  • Failure to submit or implement PES results in disapproval of promotions and other personnel actions dependent on performance ratings.

Repeal and Effectivity

  • Earlier rules (MC 2, s. 1978 and MC 12, s. 1989) are repealed.
  • Memorandum Circular effective immediately upon issuance on March 18, 1993.

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