IRR for SHFC CSO Accreditation in HDH Program

Accreditation: Official authorization given to an organization that meets HDH Program standards.
Civil Society Organization (CSO): People’s organizations (POs) or non-government organizations (NGOs) assisting community associations in organizational and post-occupancy activities.
Service Fee: Payment by SHFC to CSO Partners for services rendered under specified functions.

Must be a registered stock/non-stock corporation.
No unfavorable records with SHFC or key shelter agencies.
Minimum of two years of community development experience certified by NAPC or PCUP.
Demonstrated physical and financial capacity for assigned functions.
Clearly defined organizational structure with experienced officers.
Satisfactory past assistance to community associations.
No violations subject to sanctions unless suspension is lifted.
Renewal and prior accreditation required before loan application.

Community Organizing and Loan Documentation: Advising governance structure, facilitating planning and technical requirements, contractor selection, technical capacity development, workshops, socio-economic programs, and loan document preparation.
Construction Phase: Linking technical resource persons, capacity building for monitoring, assisting in reporting and work acceptance, ensuring community participation, and project updates.
Post-Occupancy Phase: Capacity building for estate and financial management, facilitating committee formation, ensuring community accountability, and assisting collection of monthly amortization.

Conducted every three years.
Evaluates completed projects, collection efficiency, function performance, complaints, pending cases, and other relevant criteria.

Integrity is paramount; complaints with basis trigger actions.
A Committee conducts review with due process.
Suspension up to six months for bad track record, unauthorized negotiations, etc.
Disqualification for fraudulent acts, misrepresentation, abandonment, misuse of program.
Suspension remedies allow resumption after correction.
Three violations or double suspensions lead to disqualification, except for suspension due to collection efficiency.

The Accreditation Team for the Community Mortgage Program (CMP) also handles accreditation for HDH CSO Partners.

Application letter and partner information sheet.
Registration certificates and organizational documents.
Board resolution or secretary’s certificate.
Program descriptions and experience records.
Organizational structure details.
Audited financial statements.
Memorandum of Agreement with SHFC.
Other necessary documents; updated submissions required for accredited CMP-Mobilizers.

The Guidelines apply prospectively.
Existing CSO partners must apply for accreditation for site development/building construction phases if previously approved for lot acquisition.