Title
Guidelines for Social Workers on CICL Handling
Law
Dswd Administrative Order No. 10, S. 2007
Decision Date
Jun 28, 2007
DSWD Administrative Order No. 10-07 provides guidelines for social workers in the Philippines to handle and rehabilitate children in conflict with the law, focusing on diversion programs and involving the family and community in the process.

Legal basis and policy framework

  • The guidelines implement the Juvenile Justice and Welfare framework under Republic Act No. 9344.
  • Section 16 of Republic Act No. 9344 requires local government units to appoint a duly licensed social worker to assist children in conflict with the law (CICL).
  • The guidelines adopt a paradigm shift from retributive to restorative justice for CICL.
  • The restorative justice approach emphasizes that CICL must be made accountable and must be rehabilitated, rather than simply punished.
  • Social workers are directed to actively engage the family and community in the rehabilitation and reintegration of CICL.

Coverage and persons governed

  • The guidelines apply to social workers of the following:
    • DSWD.
    • City/Municipal Social Welfare and Development Offices (C/MSWDO).
    • Provincial Social Welfare and Development Offices (PSWDO).
    • DSWD licensed and accredited non-government organizations (NGOs).
  • The guidelines govern how social workers handle and manage cases involving CICL, including diversion proceedings and diversion program implementation.

Core definitions adopted

  • Republic Act No. 9344 defines these terms for purposes of the guidelines:
    • Child: a person below eighteen (18) years old.
    • Child in conflict with the law: a child alleged as, accused of, or adjudged as having committed an offense under Philippine laws.
    • Court: a family court, or where there are no family courts, any regional trial court.
    • Diversion: an alternative, child-appropriate process determining responsibility and treatment of CICL on the basis of social, cultural, economic, psychological, and educational background without resorting to formal court proceedings.
    • Diversion proceeding: a meeting or series of meetings facilitated by a social worker, Punong Barangay, law enforcement officer, prosecutor, or a judge (depending on diversion level) so parties can agree on an appropriate diversion program; diversion uses conciliation, mediation, and family conferencing.
    • Diversion program: the program CICL must undergo after being found responsible for an offense without resorting to formal court proceedings.
    • Intervention: activities designed to address issues that caused the child to commit an offense; it may be an individualized treatment program including counseling, skills training, education, and other activities enhancing psychological, emotional, and psycho-social well-being.
    • Law enforcement officer: a person in authority or agent as defined in Article 152 of the Revised Penal Code, including a barangay tanod.
    • Offense: any act or omission punishable under special laws or the Revised Penal Code, as amended.
    • Recognizance: an undertaking in lieu of a bond assumed by a parent or custodian responsible for the appearance in court of CICL when required.
    • Victimless crime: an offense where there is no private offended party.

Objectives and major case stages

  • The guidelines guide social workers in handling CICL who fall into these age and circumstance categories:
    • CICL 15 years old and below.
    • CICL above 15 but below 18 who committed a crime without discernment.
    • CICL above 15 but below 18 who committed a crime with discernment where the imposable penalty is confinement/imprisonment of not more than six years.
  • The guidelines guide social workers in conducting diversion proceedings and implementing diversion programs.
  • The guidelines guide social workers in assisting diversion proceedings and diversion program implementation for cases handled by Katarungang Pambarangay, law enforcement officers, and prosecutors.

Handling procedures for age categories

  • For CICL 15 years old and below:
    • The C/MSWDO must conduct an assessment of circumstances and needs to determine immediate actions.
    • The social worker handling CICL must not be the same social worker handling the victim if the victim is minor; if no social worker in the city or municipal LGU can handle the victim, the case is referred to the PWSDO or a DSWD-licensed and accredited NGO social worker, with referral to DSWD as the last resort.
    • If the CICL’s residence is outside the jurisdiction of the LGU where the offense is committed, the C/MSWDO must facilitate turnover to the LGU where the CICL resides, forwarding:
      • C/MSWDO initial assessment report.
      • CICL medical certificate.
      • Other documents related to apprehension (e.g., police report).
      • Documents proving the CICL is 15 years old or below.
    • The C/MSWDO must immediately file in court a petition for involuntary commitment when the following exist:
      • CICL is abandoned, neglected, or abused by parents or guardians.
      • There is threat to the CICL’s safety but parents refuse temporary custody referral to LGU/DSWD institution or NGOs for CICL.
      • Parents refuse to comply with intervention programs deemed necessary and appropriate for the CICL.
    • The DSWD social worker must provide technical assistance to the C/MSWDO for filing when indicated.
    • While the court decides the petition, the CICL must be referred for foster care or to an appropriate DSWD institution or a DSWD licensed and accredited NGO.
    • The C/MSWDO must prepare a Social Case Study Report (SCSR) not later than two weeks from turnover to the office.
    • The C/MSWDO must implement interventions considering needs and situations of the CICL and family, including options such as:
      • counseling; life-skills trainings;
      • parent/guardian support services like parent effectiveness service and livelihood programs;
      • referrals for services like scholarship and psychiatric/spiritual sessions;
      • involvement in youth organizations;
      • psychosocial and therapeutic programs;
      • and other activities appropriate to needs.
    • The C/MSWDO must implement interventions with coordination involving BCPC, school, Sangguniang Kabataan Council, existing support organizations, and community volunteers, with a suggested time frame of six months to one year.
    • The C/MSWDO must monitor compliance and response, including:
      • visiting the CICL and family at residence;
      • interviewing neighbors, teachers, classmates, and significant others on behavioral progress;
      • requiring the CICL and parents to report to the office at least once a month.
    • The C/MSWDO must assess achievement of rehabilitation goals, considering readiness of the family and community and factors such as:
      • school behavior and compliance;
      • productive involvement (e.g., spiritual sessions, sports, socio-economic activities);
      • no other offense during the intervention period;
      • good relationships with family/community or center staff/co-residents, supported by positive accounts from neighbors/co-residents and center staff.
    • The C/MSWDO must terminate interventions once the rehabilitation goal is achieved.
    • If the CICL and parents/guardian/custodians fail to comply despite exhausting efforts to assist, the C/MSWDO may file a petition for involuntary commitment pursuant to Presidential Decree 603.
    • The C/MSWDO must submit a quarterly report to the local council for the protection of children on number of cases served and implementation status.
  • For CICL above 15 but below 18 years of age:
    • The C/MSWDO must immediately turn over the child to parents; if immediate turnover is not appropriate or possible, it must turn over to a DSWD accredited LGU facility, DSWD licensed and accredited NGO, or a DSWD facility.
    • Not exceeding one week, the C/MSWDO must prepare an assessment report on the presence or absence of discernment, based on:
      • facts and circumstances;
      • educational level and performance;
      • appearance, attitude, and demeanor before/during/after the offense;
      • and assessment of a psychologist or psychiatrist when requested.
    • The assessment report on discernment must be submitted to the referring law enforcement officer.
    • If the CICL acted without discernment, case management must follow the same process as for CICL 15 years old and below.
    • If the CICL acted with discernment and the crime is a victimless crime with imposable penalty of not more than six years, the C/MSWDO must determine whether diversion is appropriate and desirable, considering:
      • nature and circumstances of the offense;
      • frequency and severity of the act;
      • circumstances of the child (e.g., maturity, intelligence);
      • influence of the family/environment on growth of the child;
      • weight of evidence against the child;
      • safety of the community;
      • best interest of the child.
    • If the CICL resides outside the offense LGU’s jurisdiction, the case must be turned over to the LGU where the CICL resides, and that LGU determines diversion appropriateness.
    • For turnover to receiving LGU, the sending C/MSWDO must forward:
      • discernment assessment report;
      • medical certificate;
      • other apprehension documents (e.g., police report);
      • documents proving age (above 15 but below 18).
    • If diversion is inappropriate and undesirable, the C/MSWDO must issue a certification to that effect and refer the case to the prosecutor.
    • If diversion is appropriate and desirable, the C/MSWDO must meet with the child and parents/guardians to develop a diversion program in coordination with BCPC, Sangguniang Kabataan Council (if enrolled), teachers, faith-based groups, and NGOs when available.
    • Examples of diversion programs include:
      • counseling for child and family;
      • attendance to trainings/seminars/lectures on anger management, problem solving, conflict resolution, values formation, and other life-skills trainings;
      • participation in community-based programs, including community service;
      • participation in education, vocational, and life skills programs.
    • If consent to a diversion contract cannot be obtained from the CICL and parent/guardian, the C/MSWDO must refer the case to the prosecutor.
    • Upon reaching agreements, the child, parents, and the social worker must sign a diversion contract.
    • The C/MSWDO must implement the diversion program with community assistance, with a suggested length of six months to one year, except when a longer period or thorough rehabilitation is needed based on the social worker’s belief.
    • The C/MSWDO must monitor diversion contract compliance through:
      • monthly (at least once a month) visits to CICL and family and more frequent as needed;
      • school visits if enrolled or workplace visits if employed;
      • monthly physical reporting by CICL and parents to the social worker.
    • If the CICL fails to comply with the diversion contract, the C/MSWDO must certify the failure and refer the case to the prosecutor.
  • For CICL who committed crimes with victims:
    • The C/MSWDO’s role is to supervise implementation of the diversion program.
    • The C/MSWDO must devise a monitoring and follow-up mechanism to ensure compliance by the child and parents/guardian with the diversion contract.
    • The C/MSWDO must determine rehabilitation and reintegration progress of the CICL into the community.
    • If the CICL fails to comply with the diversion contract, the C/MSWDO must certify the failure and refer the case as required by the diversion process.

Diversion proceedings requirements and timing

  • During diversion proceedings (or assistance in conducting them), authorities conducting the proceedings must ensure:
    • The CICL understands accountability, shows remorse, and takes responsibility in repairing harm in lieu of filing a formal court case.
    • The CICL is asked about circumstances of the offense, motives/purpose, and factors leading to commission, and about personal circumstances including parents/family, peers, and educational status.
    • Diversion proceedings are conducted in a place where identities of the child and parties are kept confidential.
    • The record of proceedings must be labeled "CONFIDENTIAL" and must not be disclosed directly or indirectly to anyone by any party or participant.
    • The CICL is encouraged to express himself/herself when deciding on the appropriate diversion program.
    • Authorities must use language and expressions the CICL can easily understand and must avoid insulting or intimidating words.
    • Before asking the CICL to sign a diversion contract:
      • the CICL must be allowed to read the contract; and
      • if the CICL cannot read, the content must be interpreted and clearly explained.
    • The schedule of diversion proceedings must not interfere with the CICL’s school attendance.
    • Diversion proceedings must be completed within 45 days upon submission for diversion.
    • If no agreements are reached after 45 days, diversion proceedings must be terminated and the case must be filed under regular judicial procedure.

Diversion program formulation and components

  • The diversion program is treated as a package of interventions for CICL and families, which may include existing community programs.
  • Delivery of the diversion program is treated as a community effort rather than solely the social worker’s responsibility.
  • The C/MSWDO must mobilize community structures, especially BCPC, and community resources like volunteers.
  • Diversion program formulation must consider factors including:
    • the child’s feelings or remorse for the offense;
    • the parent’s or legal guardian’s ability to guide and supervise the child;
    • the victim’s view on the propriety of measures to be imposed;
    • availability of community-based programs for rehabilitation and reintegration;
    • record of prior offense, if any;
    • the CICL’s individual circumstances including cultural, social, economic, and religious circumstances.

Case management framework using SCSR

  • In all CICL cases, the social worker must use case management as a framework utilizing the SCSR as a tool.
  • The case management framework requires:
    • Identification of the problem as the first task using information from the CICL and parents/guardians, including the offense, circumstances leading to the crime, and immediate result to CICL, family, and community.
    • Data gathering to understand the child’s needs, including historical background, strengths/weaknesses, values, plans, relationships, coping ability, and behavior in community and school; and gathering family socioeconomic condition, values, relationships within the family, and family relationship with the community; and gathering community context including culture influencing decision-making and values, availability of basic social services, support structures, community reaction to the offense, and readiness to accept CICL.
    • Diagnostic assessment to define the problem, causes and effects, why a type of intervention is required, and the motivation and capacity of the CICL and family to utilize help.
    • Treatment plan formulation in agreement with CICL and family/guardians, specifying treatment goals, objectives, activities, strategies, responsible person, time frame, and expected output; allowing modification during implementation when necessary.
    • Implementation of the treatment plan with the child and family/guardian/relative, coordinated with BCPC members and other disciplines or center staff when the CICL is in an institution.
    • Monitoring and evaluation of progress against the treatment plan and evaluation whether services respond to the child’s needs.
    • Termination of the helping relationship when desired behaviors/changes are achieved and parents become fully capable of taking care of the child.
    • For CICL placed in an institution, referral to the C/MSWDO for aftercare services.

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