Title
PhilHealth IHCP Portal Implementation Guidelines
Law
Philhealth Circular No. 002-2012
Decision Date
Jan 17, 2012
PhilHealth Circular No. 002-2012 establishes an online portal for accredited Institutional Health Care Providers to verify the eligibility of Sponsored Program members under the National Household Targeting System for Poverty Reduction, enhancing access to health benefits and streamlining claims processing.

Law Summary

IHCP Portal Features and Eligibility Verification

  • Provides a secure, on-line linkage between PhilHealth and accredited IHCPs.
  • Verifies eligibility information for Sponsored Members under NHTS-PR, including:
    • PhilHealth Identification Number (PIN)
    • Member's name and date of birth
    • List of declared dependents
  • Future enhancements to include modules such as e-logbook, benchbook, and MMHR to improve transaction efficiency.

Requirements for IHCP Portal Access

  • Open to all qualified and accredited Institutional Health Care Providers.
  • Mandatory hardware requirements prior to registration:
    • Computer
    • Printer
    • Internet connection

Registration Procedures for IHCPs

  • IHCPs must download and complete the PhilHealth Online Access Form (POAF) and a certificate of non-disclosure agreement from the official PhilHealth website.
  • Submit the accomplished forms to the Health Care Delivery and Management Division of the PhilHealth Regional Office for verification.
  • Upon approval, PhilHealth will conduct an installation of the IHCP portal and provide orientation for its use.
  • The facility is then authorized to conduct membership verification.

Generation and Use of Reference Number (RN)

  • Eligibility verification is conducted at the facility level before benefits are availed.
  • A Reference Number (RN) is generated upon successful verification, containing:
    • Accreditation Number
    • Hospital name
    • Patient name
    • Confinement period
    • Member name
    • Date of coverage
    • Account name of the computer operator who accessed the portal
  • The RN substitutes the Member Data Record (MDR) and secondary documents like birth certificates or marriage contracts in claims submission.
  • PhilHealth Claim Form 1 must still be properly completed and submitted.

Participation in the E-Claims Project

  • IHCPs already enrolled in the e-claims project are exempt from applying for the IHCP portal installation.
  • Eligibility verification for Sponsored Program Members under NHTS-PR is incorporated into the e-claims system.

Availability and Legal Provisions

  • The IHCP portal shall be accessible fifteen (15) days after the publication of the circular in a newspaper of general circulation.
  • The circular will be deposited with the National Administrative Register at the University of the Philippines Law Center.
  • Previous inconsistent provisions are amended, modified, or repealed accordingly.

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