Title
DOT Progressive Accreditation System Guidelines
Law
Memorandum Circular No. 2018-03
Decision Date
Apr 11, 2018
The Department of Tourism establishes a Progressive Accreditation System (PAS) to enhance the quality and inclusivity of tourism enterprises in the Philippines, offering a tiered recognition scheme that includes Basic Registration, Regular Accreditation, and Premium/Star-Rating Accreditation to meet international standards and customer expectations.

Law Summary

Objectives of the Progressive Accreditation System

  • Make the DOT accreditation system more inclusive.
  • Motivate stakeholders to uphold and improve quality of facilities and services.
  • Develop a comprehensive database of primary tourism enterprises.

Structure and Levels of the PAS

  • Three-level recognition scheme:
    • Basic Registration: compliance with basic requirements, valid for 1 year, excludes hotels, resorts, apartment hotels, homestays, certain transport operators and online agencies.
    • Regular Accreditation: compliance with basic and minimum operational standards, valid for 2 years.
    • Premium Accreditation and Star-Rating Accreditation:
      • Premium Accreditation for enterprises meeting higher standards excluding hotels, resorts, apartment hotels, and online travel agencies, valid for 3 years.
      • Star-Rating Accreditation for hotels, resorts, and apartment hotels compliant with National Accommodation Standards (NAS), valid for 3 years.

Scope of Coverage of PAS

  • Primary tourism enterprises defined as:
    • Accommodation establishments including hotels, resorts, apartment hotels, mabuhay accommodations (inns, pensions, etc.), and homestays.
    • Travel and tour agencies: tour operators, travel agencies, combined travel and tour agencies, and online agencies.
    • Tourist land transport operators.
    • MICE (Meetings, Incentives, Conventions, Exhibitions) organizers and venue/facilities.

Requirements for Accreditation

  • Documentary requirements per category (Annex A).
  • Physical requirements per category and accreditation level (Annex B).
  • Incorporation of National Accommodation Standards by reference.

Self-Assessment Form (SAF)

  • Checklist for applicants to pre-determine eligibility for accreditation levels.
  • Available at DOT Regional Offices and DOT website.

Renewal Period and Validity

  • Specific renewal periods and expiration dates depending on enterprise type:
    • Accommodation: August 1 to October 31 (expiry October 31).
    • Travel and Tour Agencies: April 1 to June 30 (expiry June 30).
    • Transport Operators: February 1 to April 30 (expiry April 30).
    • MICE organizers and venues: April 1 to June 30 (expiry June 30).

Application and Accreditation Procedures

  • Submission of Letter of Intent or SAF to DOT Regional Office or online.
  • Scheduled inspection conducted with owner's representative.
  • Signing of Inspection Checklist discussing results.

Specific Procedures by Accreditation Level

  • Basic Registration:
    • Issued upon compliance with basic requirements.
    • Mabuhay accommodations can extend registration on partial compliance.
    • Certificate includes public disclosure and terms/conditions.
    • Six-month period to rectify deficiencies, else Notice of Non-Compliance issued.
  • Regular Accreditation:
    • Issued if minimum standards met, includes accreditation sticker.
    • If failed, reverted to Basic Registration.
  • Premium and Star Accreditation:
    • Premium Accreditation: certificate and plaque upon meeting standards.
    • Mabuhay accommodations require at least 50% compliance for premium.
    • Star-Rating Accreditation involves third-party audits for hotels, resorts, apartment hotels.
    • Classification and certificate issued upon compliance with NAS.
    • Failure to meet standards may lead to lower level accreditation or reclassification.

Dormancy Policy

  • Applications withdrawn after 45 days of inactivity.
  • Notifications sent on 30th and 45th day.

Fees

  • Accreditation fees vary by enterprise type and accreditation level.
  • Additional fees for stickers, plaques, re-assessment, lost certificates, and surcharges for late renewals.
  • Specific rates provided for hotels, mabuhay accommodations, transport units, agencies, MICE organizers and venues.

Benefits and Privileges

  • Accredited enterprises entitled to benefits under prevailing DOT policies.

Supervision and Compliance

  • Validity periods for regular and premium/star accreditations defined.
  • DOT access to office and records for inspection respecting privacy rights.
  • Mandatory display of accreditation seal, number, and validity on premises and advertisements.
  • Accreditation rights are non-transferable.
  • DOT may issue advisories against violators.
  • Periodic monitoring of tourism enterprises for compliance.

Grounds and Procedures for Denial, Suspension, Revocation, and Downgrading

  • Denial grounds include false declarations, non-compliance, unpaid fees, liability findings.
  • Suspension, cancellation, and fines imposed for offenses such as unauthorized use or reproduction of accreditation documents, bad faith dealings, failure to display accreditation, promotion of illegal activities, non-compliance with laws.
  • Progressive fines and suspension periods outlined for repeated offenses.
  • Downgrade possible for failure to maintain standards.

Miscellaneous Provisions

  • Confidentiality of data and documents submitted.
  • Issuance of additional circulars/orders as necessary.
  • Separability clause ensuring remainder of rules remain valid if any provision invalid.
  • Repeal of inconsistent prior DOT rules and circulars.
  • Immediate effectivity upon publication and registration with ONAR.

Analyze Cases Smarter, Faster
Jur helps you analyze cases smarter to comprehend faster—building context before diving into full texts.