Title
Supreme Court
Caregivers' Protection and Welfare Act
Law
Republic Act No. 11965
Decision Date
Nov 23, 2023
The Caregivers' Welfare Act in the Philippines aims to protect and promote the welfare of caregivers by providing them with clear employment contracts, fair wages, leave benefits, and access to social security benefits, while also establishing provisions for dispute resolution and imposing penalties for violations.

Law Summary

Declaration of Policy

  • Recognizes caregivers' role in national development.
  • Aims to develop competent, globally competitive caregivers.
  • Seeks to protect caregivers' rights against abuse, harassment, violence, and exploitation.

Definition of Terms

  • Caregiver: person 18+ providing specified services, including licensed health professionals and those certified by TESDA.
  • Client: includes all age groups and people with special needs.
  • Direct Hire: caregiver engaged without private employment agency.
  • Employer: person contracting caregiver services.
  • Household: family members or house occupants employing caregiver.
  • Private Employment Agency (PEA): licensed entity recruiting caregivers locally.
  • Public Employment Service (PESO): government employment service facilities.

Coverage

  • Applies to caregivers working locally in private homes, nursing/care facilities, and residential settings.
  • Includes caregivers hired directly or through PESO/PEA.

Employment Contract

  • Must be executed before service starts in language understandable to parties.
  • Contract must cover duties, terms, compensation, work hours, benefits, termination, and other conditions.
  • DOLE will provide a model contract freely.

Pre-employment Requirements

  • Employers may require TESDA certificates, medical and police clearances.
  • First-time jobseekers can get medical and police clearances for free.

Duties of Caregivers

  • Provide personal care and assistance including basic health checks, medication administration, household tasks linked to care, and client accompaniment.

Hours of Work

  • Determined by contract and labor laws.
  • Overtime and night differential pay required as applicable.

Minimum Wage

  • Must not be less than regional minimum wage.

Payment of Wages

  • Paid directly on time every two weeks or twice monthly (max 16 days interval).
  • Only legally authorized deductions allowed.
  • Must be paid in cash; no vouchers or promissory notes.

Thirteenth Month Pay

  • Entitled to at least one-twelfth of basic salary per year.
  • Payable by December 24 or upon separation.

Pay Slip

  • Employer must provide pay slip showing payments and deductions.
  • Employer keeps copies for 3 years.

Leave Benefits

  • After one year, caregiver entitled to at least 5 days paid service incentive leave.
  • Other leaves per existing laws also apply.

Other Benefits

  • Coverage under SSS, PhilHealth, and PAG-IBIG starting first day of employment.

Non-Diminution of Pay and Benefits

  • Existing benefits cannot be reduced by this law.

Basic Necessities

  • Employer must provide three adequate meals daily respecting religious and cultural practices.
  • Live-in caregivers to have humane sleeping conditions respecting privacy.
  • Adequate rest and medical assistance including first aid necessary.

Privileged Information

  • Confidentiality required; no disclosure without consent except in legal cases involving caregiver.

Termination of Service

  • Contract termination only for valid grounds or by mutual agreement.
  • Caregiver must give one-month advance notice to terminate.
  • Unjust dismissal entitles indemnity equal to 15 days' pay plus earned compensation.

Termination by Caregiver

  • Grounds include verbal/emotional abuse, inhumane treatment, criminal acts, contract violations by employer, health risks, or analogous causes.

Termination by Employer

  • Grounds include misconduct, neglect, fraud, crime, contract violation by caregiver, health risks, or analogous causes.

Settlement of Disputes

  • Labor disputes filed with Regional Office or workplace; compulsory conciliation and mediation.
  • Unresolved cases proceed to compulsory arbitration under NLRC.
  • Criminal acts filed with regular courts.

Protection of Caregivers Hired through PEAs

  • DOLE will regulate and license PEAs.
  • Labor Code provisions on PEAs apply, including qualification and prohibited practices.

Responsibilities of PEAs

  • Prohibit charging fees to caregivers.
  • Ensure employment contracts comply with law.
  • Provide pre-employment orientation to caregiver and employer.
  • Keep employment contract copies.
  • Assist caregivers with grievances.
  • Cooperate in rescue operations for abused caregivers.

List of Caregivers

  • DOLE maintains and publishes a public list of caregivers.
  • TESDA coordinates with PESO for employment facilitation.

Upskilling and Reskilling

  • TESDA develops continuing education and skills upgrading.
  • Collaborates with CHED and DepEd for educational pathways compatible with the Ladderized Education Act.

Penalties

  • Issuance or use of fake certificates or documents punished under the Revised Penal Code.
  • Responsible officers in institutions penalized.
  • Possible revocation of licenses or accreditation.

Applicability of the Labor Code

  • The Labor Code applies supplementarily.

Implementing Rules and Regulations

  • DOLE Secretary to promulgate rules within 120 days.
  • Department of Migrant Workers to issue rules for overseas caregiver deployment and protection.

Separability Clause

  • Invalidity of any provision does not affect others.

Repealing Clause

  • Inconsistent laws and regulations are repealed or modified.

Effectivity

  • Law takes effect 15 days after publication in the Official Gazette or two newspapers of general circulation.

Analyze Cases Smarter, Faster
Jur is a legal research platform serving the Philippines with case digests and jurisprudence resources. AI digests are study aids only—use responsibly.