Definitions of Terms
- Emergency: A condition requiring immediate medical treatment to prevent death, permanent disability, or, in pregnant women, injury or loss of unborn child, or non-institutional delivery.
- Serious Case: A grave condition posing risk to life or permanent harm if untreated.
- Confinement: Hospital admission for observation, diagnosis, testing, or treatment within hospital capabilities.
- Hospital: Licensed facility primarily for diagnosis, treatment, and care of illness, injury, or deformity, including obstetrical care.
- Medical Clinic: Outpatient facility providing medical consultations and treatments.
- Permanent Total/Partial Disability: Defined by Labor Code provisions on disability.
- Stabilize: Patient care until discharge or transfer with no expected physical deterioration.
- Basic Emergency Care: Immediate medical response including initial diagnosis and treatment necessary in emergencies and active labor.
- Non-institutional delivery: Newborn delivery outside health facility after initial consultation.
- Poor/Indigent: Income below poverty threshold or officially identified by DSWD.
- Unidentified Poor/Indigent: Poor sector members not included in DSWD master list.
- Marginalized: Groups disadvantaged due to poverty, geography, culture, or other factors limiting access to opportunities.
Procedures on Transfer of Patients
- Transfers must be to the nearest higher-level facility and properly coordinated and documented.
- Emergency transport must be accompanied by a staff nurse with advanced certification.
- When emergency state ceases, hospital internal policies apply.
- Local government units (LGUs) must provide free emergency vehicles if hospital ambulances are unavailable via hotline and MOA arrangements.
- Use of a Uniform Discharge/Transfer Slip detailing vital signs, attending physician, treatment, receiving facility, and patient consent.
- Transfers without consent allowed if patient is minor, unconscious, or incompetent, with efforts to contact next of kin.
- Refusal of transfer must be documented with reasons and personnel involved.
- Hospitals must post license and complete service list conspicuously.
Penal Provisions
- Violators face imprisonment of 6 months and 1 day to 2 years and 4 months, or fines of P100,000 to P300,000, or both.
- If violation is pursuant to an established hospital policy or management instruction, penalties increase to 4-6 years imprisonment and fines of P500,000 to P1,000,000.
- Three repeated violations under such policy result in license revocation.
- Hospital officials are solidarily liable for damages.
Presumption of Liability
- Liability presumed if denial of admission is due to policy/practice of demanding deposits and causes death, permanent disability, serious health impairment, or, in pregnant women, permanent injury or loss of unborn child.
- Presumption may be contested by showing absence of any requisite conditions.
Complaint Filing and Oversight Board Composition and Functions
- Complaints filed with Health Facilities Oversight Board (HFOB) under DOH’s HFSRB.
- Board members include DOH Director (Chair), PhilHealth, Philippine Medical Association, private health institutions, and NGOs advocating patient rights.
- Functions: investigate complaints, impose sanctions, facilitate criminal proceedings, develop rules/procedures, and implement activities.
Reimbursement and Financial Provisions
- PhilHealth reimburses hospitals for emergency care and transportation services for poor and indigent patients under set packages.
- PhilHealth membership guarantees treatment without deposit.
- Financial status certified by licensed medical social workers; Point of Service enrollments coordinated with government.
- PCSO provides medical assistance for emergency care expenses of poor and marginalized.
- Unreimbursed emergency care costs deductible from gross sales for tax purposes per BIR regulations.
Compliance and Display Requirements for Health Facilities
- Hospitals and clinics must prominently display the law and implementing rules in emergency rooms, admission counters, and clinics.
- Hospital managers must direct staff to promptly provide care without prior payment demand.
Scope and Coverage
- Provisions apply only to medical and surgical goods and services related to emergency or serious cases.
- Non-medical amenities not related to treatment are subject to normal institutional business practices.
Enforcement and Penalties
- Violations reported to HFOB lead to fact-finding investigation.
- Convictions punished per law provisions.
- Administrative actions like suspension or license revocation by DOH may occur.
Miscellaneous Provisions
- Separability clause ensures validity of other provisions if any are declared invalid or unconstitutional.
- Rules repeal previous inconsistent administrative orders.
- Rules take effect 15 days after publication in the Official Gazette or widely circulated newspaper.