Title
Amendment on Mobile App Use for Insurance
Law
Circular Letter No. 2018-07
Decision Date
Jan 29, 2018
The Insurance Commissioner mandates that mobile applications for distributing insurance products must receive prior approval, be registered on major digital platforms, and comply with existing regulations to enhance market access and efficiency in the Philippines.
A

Purpose and Benefits of Using Mobile Applications in Insurance Distribution

  • Enhances market penetration by reaching a wider audience.
  • Promotes awareness of insurance products among the public.
  • Improves efficiency in delivering insurance services.
  • Provides an accessible alternative platform utilizing technological advancements.

Regulatory Authority and Amendment Scope

  • The Insurance Commissioner exercises authority under Sections 50 and 437 of the Insurance Code as amended by Republic Act No. 10607.
  • The amendment specifically revises Item 7.18 of IC Circular Letter No. 2014-47 concerning electronic commerce of insurance products.

Approval and Registration Requirements

  • Use of mobile applications for insurance distribution requires prior approval from the Insurance Commission.
  • Applications must be registered on major digital platforms such as Apple App Store, Google Play, and Microsoft Windows Marketplace.
  • Mobile applications must meet the same regulatory requirements applicable to the insurance provider’s website.

Distribution and Access Limitations

  • Mobile insurance applications can be pre-installed, SIM menu items, or downloadable through approved digital platforms.
  • Accessibility of the mobile application is restricted to the Philippine territory.
  • Only insurance products approved by the Commission are permitted for distribution via the mobile application.

Compliance with Existing Laws and Payment Mechanisms

  • Products offered must comply with existing laws, regulations, and circulars issued by the Insurance Commission.
  • Payment methods allowed include:
    • Automatic deduction from the user’s prepaid load with the network carrier.
    • Billing through postpaid plans.
    • Deduction from electronic wallets.
    • Use of credit or debit cards.
    • Accredited online payment systems.
  • All payment methods are subject to rules and regulations of the National Telecommunications Commission.

Effective Date

  • The circular amendment takes effect immediately upon issuance.

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