Title
DSWD ADMINISTRATIVE ORDER NO. 11
Date
Jul 31, 2007
The Amended Administrative Order No. 11 Series of 2007 establishes revised standards for residential care services in the Philippines, aiming to protect and promote the welfare of individuals in need of care, while providing incentives and recognition to accredited agencies that meet the set standards.
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Law Summary

A. Rationale

  • Explanation: The Department of Social Welfare and Development (DSWD) establishes standards and monitors compliance for social welfare activities to assist marginalized and disadvantaged sectors.
  • Key Definitions:
    • Residential Care Service: A 24-hour group care service providing alternative family care for individuals in crisis.
  • Requirements/Procedures:
    • Revised standards are developed based on a rights-based approach to ensure the protection and fulfillment of the rights of vulnerable individuals.
  • Timeframes: Not applicable.
  • Consequences: Establishes the government's obligation to provide high-quality care through monitored compliance.

• DSWD is the primary agency responsible for social welfare. • The revised standards aim to improve service delivery in residential care.

B. Legal Bases

  • Explanation: The legal framework for DSWD's operations includes various statutes and executive orders that mandate the setting of standards and monitoring of social welfare activities.
  • Key Definitions:
    • Republic Act 5416: Legislation providing for comprehensive social services.
  • Requirements/Procedures:
    • Establish standards, accredit institutions, and provide consultative services.
  • Timeframes: Not applicable.
  • Consequences: Provides a basis for regulatory actions by DSWD.

• Key laws include Republic Act 5416, Executive Order No. 292, and Executive Order No. 15.

C. Coverage

  • Explanation: The standards apply to all residential care facilities operated by DSWD, local government units (LGUs), and private organizations.
  • Key Definitions:
    • Residential Care: 24-hour group care for individuals whose needs cannot be met by their families.
  • Requirements/Procedures: All types of residential care facilities must comply with these standards.
  • Timeframes: Not applicable.
  • Consequences: Non-compliance may affect the accreditation status of facilities.

• Standards apply to both public and private residential care providers.

D. Objectives

  • Explanation: The standards aim to protect and promote the welfare of residents, ensuring effective human services.
  • Key Definitions:
    • None specified.
  • Requirements/Procedures:
    • Programs must contribute to residents' healing and social reintegration.
  • Timeframes: Not applicable.
  • Consequences: Facilities not meeting objectives may face scrutiny or loss of accreditation.

• Goals include promoting efficiency and accountability in facility management.

E. General Policies

  • Explanation: Policies support de-institutionalization and outline conditions for admission and residency.
  • Key Definitions:
    • De-institutionalization: Reducing reliance on institutional care for children.
  • Requirements/Procedures:
    • Admissions should be a last resort; maximum duration of stay should be considered.
  • Timeframes:
    • Accreditation validity periods:
      • Level 1: 3 years
      • Level 2: 4 years
      • Level 3: 5 years
  • Consequences: Non-compliance with standards may lead to accreditation suspension.

• Admission criteria include age, self-care ability, and family status.

F. Standards

  • Explanation: General standards guide the operation of residential care facilities across various categories of vulnerable individuals.
  • Key Definitions:
    • MUST Indicators: Mandatory standards for compliance.
    • DESIRED Indicators: Higher standards that enhance service quality.
    • EXEMPLARY Indicators: Highest standards qualifying for Center of Excellence.
  • Requirements/Procedures:
    • Clear organizational structure, responsive program management, effective case management, appropriate helping strategies, and safe physical environments.
  • Timeframes: Standards reviewed and updated every three years.
  • Consequences: Facilities failing to meet standards risk losing accreditation.

• Facilities must adhere to defined organizational structures and safety requirements.

G. Assessment of Compliance

  • Explanation: Compliance is assessed through established indicators and tools to ensure effective service delivery.
  • Key Definitions:
    • Indicators: Measures of compliance with established standards.
  • Requirements/Procedures:
    • Assessment tools developed by the Standards Bureau.
  • Timeframes: Indicators reviewed every three years.
  • Consequences: Non-compliance could lead to accreditation issues.

• Assessment considers varying capacities of agencies providing residential care.

H. Repealing Clause

  • Explanation: Previous Administrative Orders that conflict with this order are revoked.
  • Key Definitions:
    • None specified.
  • Requirements/Procedures:
    • Administrative Orders No. 141 s. 2002 and No. 01 s. 2004 are no longer in effect.
  • Timeframes: Not applicable.
  • Consequences: Ensures clarity in the current regulatory framework.

I. Effectivity

  • Explanation: The order takes effect following publication.
  • Key Definitions:
    • None specified.
  • Requirements/Procedures:
    • Effective 30 days after publication in the Official Gazette or a newspaper.
  • Timeframes: Specific effective date outlined.
  • Consequences: Immediate enforcement of the new standards.

Key Takeaways

  • The DSWD Administrative Order No. 11 establishes revised standards for residential care services, emphasizing a rights-based approach.
  • The order outlines clear legal bases, coverage, objectives, general policies, specific standards, compliance assessment, and effective dates.
  • Accreditation for facilities varies by compliance level, with significant consequences for non-compliance, ensuring quality care for vulnerable populations.

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