HMO Complaint Handling Guidelines

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CIRCULAR LETTER NO. 2018-14: HMO Complaint Handling Guidelines

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Title Source: Supreme Court: HMO Complaint Handling Guidelines

Law: Circular Letter No. 2018-14

Decision Date: Jan 30, 2018

Executive Order No. 192 transferred the regulation of health maintenance organizations (HMOs) to the Insurance Commission, authorizing two HMO associations to conduct mediation proceedings on complaints, with non-member HMOs being handled by the IC.

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