Title
Source: Supreme Court
Mobile Phone Repair and Service Regulations
Law
Ntc Memorandum Circular No. 07-08-2004
Decision Date
Aug 6, 2004
NTC Memorandum Circular No. 07-08-04 establishes rules and regulations for the repair and servicing of mobile phones in the Philippines, requiring authorized service centers to obtain permits and prohibiting unauthorized activities, with administrative sanctions for violations.

Q&A (NTC MEMORANDUM CIRCULAR NO. 07-08-2004)

The primary purpose is to enable the National Telecommunications Commission to monitor and control the repair, servicing, and maintenance of mobile phone units, parts, and accessories in the interest of the public.

A Mobile Phone is defined as a handheld radio communications device employing cellular mobile telephone system (CMTS) capable of transmitting and receiving voice, data, and multimedia services by means of radio waves.

An MPSC is a person or entity engaged in the repair, servicing, or maintenance of mobile phone units, parts, and accessories thereof.

One must secure a Mobile Phone Service Center Permit (MPSCP) issued by the National Telecommunications Commission before engaging in the business of mobile phone repair, servicing, or maintenance.

No, all existing centers must apply for and secure the required permit within thirty (30) days from the Circular's effectivity or face closure and fines.

Unauthorized servicing includes any service rendered to alter the International Mobile Equipment Identity (IMEI) number or code of any mobile phone unit.

No, MPSCs are prohibited from keeping inventory sourced from unauthorized or illegal sources, including lost, stolen, or non-type-approved mobile phones.

Operating without a valid permit is subject to a fine of PHP 5,000.00.

Filing Fee is PHP 180.00, Permit Fee is PHP 1,200.00 per year, and Inspection Fee is PHP 720.00 per year.

The Commission may suspend, cancel, or revoke the MPSC's permit after filing an administrative case, requiring the respondent to show cause within fifteen (15) days, and pending hearing may issue a Cease and Desist order as necessary.


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