Question & AnswerQ&A (POEA DEPARTMENT ORDER NO. 11)
The purpose is to protect the interests of Filipino overseas workers in Taiwan and establish effective procedures for the recruitment by Taiwanese manpower agencies through their pre-qualification by the Philippine Overseas Employment Administration (POEA).
Licensed Taiwanese manpower agencies that recruit Filipino overseas workers in Taiwan are subject to pre-qualification by POEA.
A CLA (Council of Labor Affairs) license to recruit foreign workers with an English translation duly verified by the Philippine Labor Consulate (PLC) and notarized by the Taiwan District Court.
It must include a statement of how much agency fee is collected by the Taiwanese manpower agency from the Philippine recruitment agency, the number of employers represented, and the number of workers placed in the previous year(s).
It should include information on agency fees collected from Philippine recruitment agencies, responsibility for their hired workers, faithful implementation of employment contracts, and compliance with additional requirements prescribed by PLC or POEA.
PLC verifies documents such as the CLA license and business permits, certifies participation in welfare projects for Filipino workers, and verifies the certificate of good standing issued by CLA.
To ensure that the manpower agencies have the financial means to responsibly carry out recruitment and support services for Filipino workers.
POEA is directed to formulate guidelines that govern the pre-qualification of Taiwanese manpower agencies and related recruitment processes.
The order took effect immediately on April 6, 1994.
By ensuring that only qualified and legally compliant Taiwanese manpower agencies are allowed to recruit Filipino workers, with mechanisms to monitor agency fees, employment contracts, and participations in worker welfare projects.