Question & AnswerQ&A (POEA Memorandum Circular No. 01)
The primary purpose is to require all duly licensed recruitment and placement agencies deploying household service workers (HSWs) to create and maintain a Facebook account for communication, dispute prevention, complaint endorsement, and report submission to the POEA.
Household service workers (HSWs) deployed by licensed recruitment and placement agencies.
The circular took effect fifteen (15) days after its publication date on February 25, 2015.
It references Rule I, Part VIII of the 2002 POEA Rules and Regulations Governing the Recruitment and Employment of Land-based Workers.
The Facebook account serves as a communication platform for deployed HSWs, dispute prevention, endorsement of complaints, and submission of reports to the POEA.
The Employment Services and Regulation Division (ESRD) of the POEA.
Yes, agencies are required to share the Facebook account with both their deployed HSWs and the POEA Administration.
It facilitates communication, ensures quick dispute resolution, and helps in the endorsement of complaints and monitoring by the POEA, thereby protecting the interests and welfare of HSWs.
The circular does not explicitly specify penalties within the text provided, but compliance is mandated and monitored by the ESRD under POEA authority.