Question & AnswerQ&A (DOH ADMINISTRATIVE ORDER NO. 89)
It is unlawful for any director, manager, or officer of a hospital or medical clinic to demand any deposit or advance payment for confinement or treatment in emergency or serious cases.
An emergency refers to a condition or state of sudden onset where immediate danger exists and delay in treatment may cause loss of life.
A serious case is a patient condition characterized by gravity or danger which, if left unattended, may cause loss of life.
It means any request or requirement for actual payment in cash or kind prior to the start or completion of medical diagnosis and treatment.
Any employee of the hospital or medical clinic acting on behalf of the institution to implement its standard procedures or policies, whether by written or verbal instructions.
They must display the law and implementing rules prominently, provide immediate medical attention without requiring payments first, and establish billing procedures that start only after essential treatment is completed.
It refers to the basic medical and surgical actions necessary to stabilize an emergency or serious case within the hospital's or clinic's capability.
No, non-medical amenities such as types of accommodation or meals for patient companions are not covered and may be subject to regular business practices.
Violations may lead to criminal prosecution with penalties prescribed by the Act and administrative action such as suspension or revocation of licenses by the Department of Health.
They may be reported to the Bureau of Licensing and Regulations, Office for Standards and Regulations, Department of Health in Manila, or the nearest Provincial or Regional Health Office.
They took effect fifteen (15) days after publication in the Official Gazette or a newspaper of general circulation.