Question & AnswerQ&A (DENR DEPARTMENT ORDER NO. 94-791)
Shuttle service is a special type of transport service operated by private investors by virtue of a franchise, servicing a definite number of clientele for a specific time period, origin, and destination.
Service limitations include: operation on a definite origin and destination with no loading/unloading in-between; operation only during a specific time period; servicing a distinct number of clientele requiring a contract of service; operation allowed between clients' residence and place of work to a main trunkline; provision and maintenance of off-street terminal-cum-lay-over areas by operators; and operation subject to the terms of the Certificate of Public Convenience (CPC).
A company, residential area developer, homeowner or employee's association may apply to operate shuttle services.
A contract of service entered into between the service provider and the users is required as a basis for granting the Certificate of Public Convenience (CPC).
The CPC sets the terms and conditions under which shuttle services are allowed to operate legally.
No, loading and unloading activities are not allowed in-between the definite origin and destination.
No, shuttle services can only operate during a specific time period as set forth in their franchise.
Operators must provide and maintain off-street terminal-cum-lay-over areas at both ends of the applied route.
No, operation is allowed only between the area of residence and place of work of the clients and the main trunkline where regular public transport services are available.
This Order supersedes any inconsistent provisions of existing rules and regulations, repealing or modifying them accordingly.