LTFRB MEMORANDUM CIRCULAR NO. 2012-002

: Written complaints need not be signed or made under oath and must be filed before or emailed to the Board.
: They shall be reduced into writing by the receiving official or employee and filed before the Board for determination of cause and jurisdiction.
: The concerned official or employee must file a written answer within seventy-two (72) hours from receipt of the complaint.
: Yes, the official or employee may engage the services of counsel.
: No, such motions which are dilatory in nature shall not be entertained by the Board.
: Failure to submit a written answer shall be deemed a waiver of the right to be heard and to offer evidence, and the Board shall base its findings and resolution on the available evidence.
: The Board may assign the investigation to a Fact Finding Committee in the exercise of its sound discretion.
: The investigation shall be resolved within thirty (30) days from receipt by the Board of the complaint.
: It takes effect fifteen (15) days following its publication in at least two (2) newspapers of general circulation.
: The guidelines are adopted in accordance with the provisions of the 1987 Administrative Code and Civil Service Laws.