Question & AnswerQ&A (HDMF  CIRCULAR NO. 56-I) 
 - The program aims to align all non-IISP branches where the new STL system is not operational with Circular No. 323 provisions as a prelude to actual implementation. 
- A Pag-IBIG member who has made at least 24 monthly mandatory savings, has 5 contributions in the last 6 months, and whose existing Pag-IBIG Housing Loan, MPL, or Calamity Loan accounts are not in default. 
- The loan can be used for house repair, minor home improvements, home enhancement, tuition/educational expenses, health and wellness, livelihood, or other purposes. 
- The loan amount is based on the lowest of the desired loan amount, loan entitlement, and capacity to pay. 
- The loan bears an interest rate of 10.75% per annum for the duration of the loan. 
- The loan shall be repaid over a maximum period of 24 months with a 2-month grace period. 
- A penalty of 0.5% of any unpaid amount is charged for every month of delay. For employers that fail to remit salary deductions, a penalty of 0.1% per day of delay is imposed. 
- The outstanding loan obligation becomes due and demandable, and the amount is deducted from the borrower's Total Accumulated Value (TAV), creating a lien on the borrower's Pag-IBIG accounts. 
- No, a member who is active under multiple employers may have only one outstanding MPL at any given time and must choose which employer will deduct and remit. 
- A borrower may renew the MPL after paying at least 6 monthly amortizations and meeting eligibility criteria. The new loan proceeds are applied to the outstanding obligation, and net proceeds are released. 
- Willful misrepresentation, failure to pay three consecutive monthly amortizations, failure to pay three consecutive mandatory savings, or violation of Pag-IBIG policies and guidelines. 
- Payments are applied first to penalties, then interest, and then to principal. Any excess payment is applied to future amortizations. 
- Loan proceeds may be released via Pag-IBIG cash/disbursement card, credited to the borrower's bank account through LANDBANK's PACSVAL, check payable to the borrower, or other similar modes. 
- The outstanding loan obligation will be deducted from the borrower's TAV or any amount due him or his beneficiaries in possession of the Fund.