Title
Aid to Individuals/Families in Crisis Service
Law
Kkpp Department Order No. 22, S. 1995
Decision Date
Aug 1, 1995
The Aid to Individual/Family in Crisis Situation Service provides timely assistance, including food, financial support, and emotional counseling, to distressed individuals and families affected by natural disasters or socio-economic hardships, ensuring their dignity and promoting self-reliance during emergencies.
A

Questions (Republic Act No. 7769)

The Order is grounded on the streamlining/devolution framework of Republic Act No. 7160 (Local Government Code of 1991), which shifted direct social welfare service delivery to Local Government Units (LGUs), while the DSWD Field Offices provide technical assistance, monitoring, and augmentation.

It is the provision of timely and appropriate aid to individuals/families in distress brought about by a sudden severe event or a series of stressful situations that impair their social functioning and leave their resources inadequate to cope.

General: enable distressed/displaced individuals/families to meet basic needs and deal with problems through timely and appropriate assistance. Specific objectives include: (1) provide one-dish hot meal as a point of entry/case finding; (2) limited cash/in-kind assistance for short-term emergency socio-economic difficulties; (3) emotional support through casework/counseling/CISD; (4) food maintenance for longer periods when needed; and (5) immediate referral to appropriate agencies if LGUs cannot meet needs.

Among others: stranded persons from disasters/incidents; families unable to afford burial expenses after a death; ejected squatters and evacuees going back to their home province/area; persons with emotional disturbances due to death/accident/loss of income/illness; persons with disability needing transportation/food while rehabilitating; families below food threshold (P2,432.00 for a family of six) who cannot buy basic needs due to shortage/high prices; walk-in clients such as mendicants/street children/vagrants/push-cart families/strandees; deportees; and individuals/families whose sudden death/unemployment/chronic illness prevents meeting food requirements.

It serves as a point of entry for walk-in clients (mendicants, stranded individuals, street children, vagrants, push-cart families) and as a strategy for case finding for other DSWD social welfare services and/or services of other GOs/NGOs.

Implemented in DSWD community kitchens or feeding centers in strategic areas where target populations normally roam around, and it should be implemented in highly urbanized areas.

To the extent possible, one meal should meet minimum dietary requirements: about 1,800–2,000 calories per day for adults and 1,300–1,600 calories for minors depending on age level.

Cash worth P1,000.00 to P1,500.00 or in-kind worth P1,000.00 to P1,500.00, provided only once. Repeated/chronically seeking clients must undergo thorough assessment to identify root causes and appropriate support services.

It should be extended immediately within one (1) day to two (2) days at most from date of application.

Intake Sheet/Form 200, certificate of eligibility, case study report, barangay certificate, death certificate (if burial assistance), and referral letter if available.

The stranded person; jobless/unemployed family head; ejected squatters; evacuees; disabled person undergoing physical rehabilitation; and family of six with monthly income below the food threshold (P2,432.00).

To provide emotional/psychological support to relieve great stress, helplessness, tension, and anxiety so clients can cope, think logically, and take required action; it also aims to build capability to respond to the problem through counseling/comfort giving and referral for psychiatric therapy if needed.

The client must be referred by the worker to a professional psychologist or psychiatrist in the community who can best meet the client’s needs (from GOs or NGOs as applicable).

Food Maintenance is a longer-period provision of food to distressed/displaced individuals/families who, based on assessment, need help meeting basic food requirements due to lack of resources (death of breadwinner, unemployment, chronic poverty, chronic illness of head/breadwinner). It is intended to last up to a maximum of fifteen (15) days, serving as temporary support while the client is assisted toward income-generating activities.

Food worth P65.00 per day is provided to a family of six for a maximum period of fifteen (15) days.

It requires that the worker determines the timeframe for food maintenance based on the rehabilitation plan set by the client via case management, and it provides counseling to increase awareness and support stable income sources.

It is a strategy to move a client to another agency/resource to obtain services not available in the LGU. The referring agency issues a referral letter to be hand-carried by the client and presented to the other agency/resource.

Field Offices must monitor and provide technical assistance to LGUs, and submit quarterly reports to the Secretary containing significant information such as types of augmentation support extended, number of distressed individuals/families served, problems encountered, actions taken, and recommendations to address identified problems.


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