DTI Amendments on Consumer Complaint Procedures

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Title Supreme Court: DTI Amendments on Consumer Complaint Procedures

Law: Dti Department Administrative Order No. 13-02, S. 2013

Decision Date: Dec 18, 2013

The DTI Department Administrative Order No. 13-02, s. 2013 introduces amendments to consumer complaint procedures, including mandatory mediation, in order to resolve disputes before resorting to adjudication.

amendments

consumer complaint procedures

mandatory mediation

END