Title
Tacis vs. Shields Security Services, Inc.
Case
G.R. No. 234575
Decision Date
Jul 7, 2021
Security guards resigned voluntarily, signed quitclaims after promised transfer to sister company failed; courts ruled no illegal dismissal due to lack of coercion evidence, affirming NLRC decision.
A

Case Summary (G.R. No. 34888)

Factual Background

Tacis claimed that he was hired on April 4, 2007 and was assigned as a security guard at Texas Instruments, Inc. (Texas Instruments) located on Loakan Road, Baguio City, earning a daily wage of P280.00. Lamis alleged that he was hired on May 1, 2012 and likewise served at Texas Instruments under the same wage rate. Petitioners served as members of the Company’s security force at the client site.

In November 2013, the Company deployed about 15 new security guards at Texas Instruments and instructed petitioners to train the new recruits for three days. On November 29, 2013, Morante informed petitioners that the “old security guards” at Texas Instruments, including petitioners, were relieved and terminated, and that the 15 new hirees would replace them pursuant to the client’s request. Morante issued petitioners checks representing their “retirement pay” and stated that other benefits due them, such as thirteenth month pay and their last salary, would be given upon their return to Manila. Petitioners objected to the severance, insisting there was no valid ground for their dismissal.

To mollify petitioners, Morante committed to transfer them to Soliman Security Services (later referred to as Soliman Security), a sister company of Shields Security, effective January to February 2014. Morante asked petitioners to fill out application forms for the eventual transfer. Because they were led to believe they would be absorbed by Soliman Security, petitioners submitted resignation letters and quitclaims as prerequisites for receiving cash benefits that included separation pay, thirteenth month pay, service incentive leave pay, cash bond, uniform allowance, and their last salary.

After inquiry by Tacis in January 2014 regarding the status of the promised transfer, Morante informed him that there was no vacancy at Soliman Security. Petitioners therefore filed the illegal dismissal complaint before the NLRC.

Respondents denied illegal dismissal. They asserted that petitioners voluntarily resigned, supported by the individual handwritten resignation letters, which the Company accepted. Respondents maintained that petitioners were offered the option to go to Manila for their next assignment but chose to resign. They further claimed that petitioners received their separation benefits and executed a Quitclaim, Release and Waiver in consideration thereof. Respondents also asserted that petitioners completed resignation-related processes, including exit interview, company clearance, and information sheets. As to petitioners’ refund claim for deductions for the Company’s death mutual aid program, respondents claimed that deductions were authorized by each petitioner’s Statement of Understanding and Participation in the Company Death Mutual Aid Program, which authorized automatic salary deductions. Respondents likewise prayed that Soliman be dropped for lack of connection to the Company.

Labor Arbiter Proceedings and Ruling

After proceedings before the LA, the Labor Arbiter Monroe C. Tabingan issued a Decision dated August 22, 2014 finding that petitioners were constructively dismissed. The LA held that respondents failed to substantiate the claimed reason for relieving petitioners. Respondents’ assertion that Texas Instruments requested petitioners’ replacement was not supported by proof. The LA likewise found no showing that petitioners were inefficient or ineffective to justify replacement.

The LA further treated Morante’s promise of a transfer to Soliman Security, which never materialized, as a dismissal in disguise. It concluded that the resignation letters petitioners submitted were pro-forma and thus involuntary. The LA reasoned that petitioners had been tricked into executing resignation and quitclaim documents in exchange for their monetary claims. It then ruled that replacing petitioners—who were regular employees—with new guards without just or authorized cause constituted a clear act of illegal dismissal, even if the act was framed as resignation.

On these bases, the LA ordered respondents jointly and severally liable for separation pay, full backwages, refund of mutual aid deductions, and attorney’s fees based on the total monetary award, while dismissing other claims.

NLRC Appellate Ruling

On appeal, respondents reiterated that petitioners voluntarily resigned. The NLRC reversed the LA. In its Decision dated November 10, 2014, the NLRC found that petitioners’ resignation was voluntary. It pointed out that petitioners expressed gratitude and appreciation to the Company, and it treated the quitclaims and waivers executed by petitioners as confirming their resignation. The NLRC found no showing that petitioners were compelled to sign the quitclaims or that they did not fully understand the consequences of doing so.

The NLRC also rejected petitioners’ version that they were made to fill out application forms for their transfer to Soliman Security. It found that the forms petitioners completed were not application forms but information sheets for resigned guards. According to the NLRC, since petitioners had resigned, they needed to re-apply and fill out application forms for any next employment, and they failed to do so.

The NLRC likewise denied the LA’s refund order for the death mutual aid contributions. It held that the deductions were authorized by petitioners through the individually signed Statement of Understanding and Participation in the Company Death Mutual Aid Program, leaving no basis for refund.

Court of Appeals Disposition

Petitioners then filed a Petition for Certiorari before the CA, alleging grave abuse of discretion by the NLRC in finding no illegal dismissal and concluding that petitioners voluntarily resigned. The CA denied the petition in a Decision dated April 20, 2017 and affirmed the NLRC.

The CA held that petitioners failed to substantiate their claim of vitiated consent. It reasoned that aside from their own affidavits, petitioners presented no controverting evidence to rebut the fact that they voluntarily filed resignation letters that were accepted by respondents. The CA further emphasized that petitioners processed documents required of resigning employees and that they were paid their separation and other monetary benefits. It treated the quitclaims and waivers as valid and binding because petitioners executed them without proof of force or intimidation.

Petitioners’ motion for reconsideration was denied, prompting the present petition.

Issues Raised

Petitioners raised the following issues: first, whether the CA gravely erred in affirming the NLRC ruling that petitioners were not illegally dismissed; and second, whether the CA gravely erred in affirming the NLRC ruling that petitioners were not entitled to their monetary claims.

Legal Framework on Review and Factual Issues

The Supreme Court began by reiterating that it is not a trier of facts. Under Rule 45 of the Rules of Court, the petition should raise only questions of law. The Court recognized that the question whether petitioners were constructively dismissed involved factual matters because it required review of evidence on record.

Nevertheless, the Court noted that it may entertain factual questions when the case falls under enumerated exceptions, including when the CA’s findings differ from the trial court’s findings, when relevant undisputed facts were manifestly overlooked, or when findings are contrary to the admissions of both parties. Here, the LA, NLRC, and CA reached conflicting factual conclusions. The Court thus treated the petition as warranting review despite the factual character of the issue.

Constructive Dismissal, Resignation, and Burden of Proof

The Court explained the doctrinal elements of constructive dismissal. Constructive dismissal is an involuntary resignation where continued employment becomes impossible, unreasonable, or unlikely, or where there is a demotion in rank or a diminution in pay. It exists when the employer shows clear acts of discrimination, insensibility, or disdain that render continued employment unbearable. The test is whether a reasonable person in the employee’s position would have felt compelled to give up the position under the circumstances.

The Court contrasted constructive dismissal with resignation, describing resignation as the voluntary relinquishment of a position, requiring both intent to relinquish and an overt act. In illegal dismissal cases where the employer raises resignation as a defense, the burden rests on the employer to prove that the employee indeed resigned voluntarily.

The Court stressed that bare allegations of constructive dismissal cannot prevail when uncorroborated by evidence. It then assessed whether petitioners established vitiated consent, deceit, or coercion.

The Supreme Court’s Reasoning on Resignation and Intent

The Court held that the Company discharged its burden to show that petitioners resigned voluntarily. It examined petitioners’ acts before and after resignation and found no indication of undue force.

First, the Court noted that petitioners relinquished their positions when they submitted individual handwritten resignation letters. Petitioners admitted submitting the letters but claimed deceit. The Court found petitioners’ claim unsubstantiated for lack of substantial documentary or testimonial evidence. It also observed that the resignation letters contained words of gratitude, which negated the notion that petitioners were coerced.

The Court relied on the reasoning in Bilbao v. Saudi Arabian Airlines, where the presence of words of appreciation and gratitude was treated as evidence of voluntary resignation that undermined claims of forced and coerced resignation.

Second, the Court considered petitioners’ acceptance of the retirement pay and other monetary benefits and their execution of a Quitclaim, Release and Waiver. It reiterated the settled rule that a waiver or quitclaim is valid and binding when it is credible and a reasonable

...continue reading

Analyze Cases Smarter, Faster
Jur helps you analyze cases smarter to comprehend faster, building context before diving into full texts. AI-powered analysis, always verify critical details.