Case Summary (G.R. No. 95692)
Factual Background
Private respondent was confronted on February 3, 1987 by Sunday Pineda, the company president, who accused him of a habit of entering into the daily cash statements the expenses of an employee named Alfredo Fernando. Private respondent answered that the best proof required examination of the questioned daily cash statements. The president then ordered private respondent to go on vacation leave together with Alfredo Fernando while the president conducted an investigation.
Private respondent requested a formal investigation within the purview of the due process clause of labor law. The company president refused and conducted an ex-parte inquiry, telling private respondent that it was “Salita lang yan” and that private respondent would still receive his salaries while the president investigated. Private respondent vacated his living quarters the following day. He was not paid his salaries, and he was issued only a single voucher for P566.00, which he was forced to sign as “commission.”
After several months without any communication, private respondent wrote five letters inquiring about his status. No response was given. On October 22, 1987 at about 5:50 P.M., private respondent received an antedated letter dated March 3, 1987, stating that he was considered dismissed due to loss of trust and confidence.
Private respondent alleged that the dismissal was a scheme to avoid paying benefits to retireable employees, considering that he had served the company for more than twenty-three years and was already sixty years old. He therefore filed a complaint with the Department of Labor and Employment on November 12, 1987, seeking a declaration of illegal dismissal, separation pay of at least three years’ salary, moral damages of P200,000, attorney’s fees of twenty-five percent with a minimum of P20,000, and reimbursement of proved litigation expenses. He also alleged that his salary was P4,100 per month and that he had not been receiving it since the second half of February 1987, while he had also received free room and lodging, water, and electricity conservatively computed at P1,000 per month.
Proceedings Before the Labor Arbiter
In its position paper, the petitioner denied illegality and maintained that private respondent pocketed commission or rebates due to customers. The company pointed to an investigation and a rejoinder-affidavit executed by an office clerk named Danilo Tolentino, asserting that private respondent received commissions or rebates across some 260 vouchers totaling P111,875.33.
The Arbitration Branch, National Labor Relations Commission issued a decision on April 20, 1989, ordering the petitioner to pay private respondent benefits in the total amount of P47,400, plus attorney’s fees of ten percent. Both parties appealed.
Appeals and the NLRC Decision
Private respondent appealed and argued, among others, that the Labor Arbiter erred in failing to order backwages after finding the dismissal illegal; failed to compute retirement benefits by including the cash equivalent of P1,000 per month; failed to award moral and exemplary damages; and failed to award statutory 13th month pay and five days incentive leave.
The petitioner appealed but did not raise its own “assignment of errors” in the appeal record. Instead, it framed issues, including whether a formal investigation was necessary before dismissal, whether the company should present the receipt allegedly involved, whether customer testimony was still needed, whether separation pay should be granted if dismissal was legal, and whether it had a legal ground to terminate.
On October 11, 1990, the NLRC Second Division promulgated its decision setting aside the appealed labor arbiter ruling. It ordered the petitioner to pay (a) backwages not exceeding three years from the finality of the decision based on private respondent’s latest salary; and (b) separation pay equivalent to one-half month pay for every year of service, based on the latest salary, with a fraction of at least six months treated as one year, plus ten percent attorney’s fees of the total award. The NLRC dismissed all other claims for lack of merit.
The Petitioner’s Contentions in Certiorari
Aggrieved, the petitioner filed the instant petition for certiorari. It presented three issues: whether the private respondent was validly dismissed under the principle of loss of trust and confidence; whether separation pay was still due if dismissal were legally justified; and whether private respondent was entitled to the full three years of backwages without deductions for reasonable allowances for transportation, food, clothing, and shelter if he was not dismissed.
The petition treated the first issue—whether the loss of trust and confidence ground supported the dismissal—as dispositive of the second and third issues.
The NLRC’s Evaluation of “Loss of Trust and Confidence” and Due Process
The petitioner invoked Riker vs. Hon. Blas Ople, 155 SCRA 85, asserting that where serious offenses justify a loss of trust and confidence dismissal, labor tribunals must recognize the employer’s authority to dismiss. The petitioner argued that the NLRC’s conclusion differed from Riker’s approach. It also cited Metro Drug Corporation vs. NLRC, 143 SCRA 132, and Reynolds Philippine Corporation vs. Genaro Eslava, 137 SCRA 259, among other cases, in support of the general principle that breach of trust or ample reason to distrust bars labor tribunals from denying the employer’s right to dismiss when the evidence sustains the employer’s trust issue.
The NLRC, however, rejected the petitioner’s theory as applied to the private respondent. On the company’s specific contention that private respondent pocketed about P111,000 as commissions or rebates in 260 vouchers, the NLRC observed that, under company procedures, those amounts were due to customers and should have been paid to them. The NLRC noted that the vouchers were signed by company officials including private respondent, but were not signed by the customers. On that basis, the NLRC recognized the initial impression created by the petitioner’s evidence—that the discounts or commissions were pocketed by private respondent because he had power to give them.
Private respondent’s explanation was then treated as sufficient to absolve him. The NLRC adopted private respondent’s rejoinder that: (a) Tolentino was not an office clerk but a receiving clerk at the time of the affidavit; (b) the amounts were commissions of customers, denominated as discounts to avoid expanded withholding tax, and customers wanted their commission “clean” without deduction; (c) private respondent ordered the customer’s representative to sign the discount voucher as evidence that the commission had been given; and (d) the company could not show official receipts issued to customers for the transactions in the vouchers because the company used two kinds of receipts, some registered and others unregistered or fake, and it had previously challenged the company’s proof.
The NLRC held that, having examined the foregoing explanation, it adopted it “to absolve complainant from the charge.” It further reasoned that if private respondent had committed the alleged acts, the company should have adduced more convincing evidence, such as affidavits or testimony from customers who made job orders with the company and allegedly did not receive the discounts. It also faulted the petitioner for failing to present official receipts, if an
...continue readingCase Syllabus (G.R. No. 95692)
Parties and Procedural Posture
- Sunday Machine Works, Inc. petitioned for certiorari to annul an NLRC decision dated October 1, 1990 in NCR-11-04007-87.
- Jaime D. Santos was the complainant-employee in the proceedings before the Department of Labor and Employment, acting through the Labor Arbiter and then the NLRC.
- The petition assailed the NLRC disposition as issued with grave abuse of discretion tantamount to lack of or in excess of jurisdiction.
- The controversy originated from Santos’s complaint filed on November 12, 1987 challenging his dismissal and seeking multiple monetary awards.
- The Labor Arbiter rendered a decision on April 20, 1989, awarding a limited sum and attorney’s fees.
- Both parties appealed the Labor Arbiter’s decision to the NLRC.
- The NLRC promulgated a decision on October 11, 1990 granting partial relief to Santos, while dismissing other claims.
- Sunday Machine Works, Inc. then filed the instant petition challenging the NLRC ruling.
Key Factual Allegations
- Santos was first hired on January 13, 1964 as Manager of Sunday Machine Works, Inc.’s Dagupan, Pangasinan branch, one of seven branches in Luzon.
- Due to what the record described as meritorious service, Santos was promoted first to Assistant General Manager and later to Manager assigned to the company’s main branch in Paco, Manila.
- On February 3, 1987, the company’s president, Sunday Pineda, confronted Santos with an accusation that gathered information showed Santos had a habit of entering into daily cash statements expenses of an employee identified as Alfredo Fernando.
- Santos rebutted the accusation and requested examination of the questioned daily cash statements as the best evidence.
- Sunday Pineda ordered Santos to go on vacation leave together with Alfredo Fernando while Sunday Pineda conducted an investigation.
- Santos requested a formal investigation consistent with the due process guarantees in labor law, and Sunday Pineda responded by stating the matter would be handled with an ex-parte investigation and that Santos would still receive salaries during the investigation.
- Santos was told to vacate his living quarters, and he complied the following day.
- Santos alleged that he was not paid his salaries and was instead issued only a voucher for PHP 566.00, which he was forced to sign as “commission.”
- Santos alleged continued silence from the company and sent five (5) letters seeking his status.
- On October 22, 1987 at about 5:50 P.M., Santos allegedly received an antedated letter dated March 3, 1987 stating he was considered dismissed due to loss of trust and confidence.
- Santos challenged the dismissal as illegal, contending it was a ploy to avoid paying benefits to retireable employees because he was already sixty (60) years old.
- After the alleged illegal dismissal, more than five years passed before the Court’s resolution, and the strained relationship was asserted to preclude reinstatement.
Complaint and Relief Sought
- Santos filed a complaint with the Department of Labor and Employment on November 12, 1987 seeking a finding that the dismissal was illegal.
- Santos sought separation pay equivalent to at least three years’ salary.
- Santos prayed for PHP 200,000 moral damages, plus twenty-five percent (25%) attorney’s fees but not less than PHP 20,000.
- Santos requested reimbursement of proved litigation expenses and other relief.
- Santos stated he received PHP 4,100 per month as salary and that he had not received salary since the second half of February 1987.
- Santos also claimed free room and lodging and utilities, which he computed at PHP 1,000 per month.
Employer’s Defense Theory
- The company asserted that Santos had pocketed money as commission/rebates for customers represented in about 260 vouchers, aggregating PHP 111,875.33.
- The company’s explanation relied on an investigation and a rejoinder-affidavit executed by an office clerk identified as Danilo Tolentino.
- The company argued that because the amounts in question were due customers under company procedures, the alleged misappropriation justified dismissal.
- The company maintained that the evidence and procedures supported the termination and that the complaint should be dismissed.
Labor Arbiter’s Disposition
- The Arbitration Branch, NLRC (as part of the Department of Labor and Employment) rendered its decision on April 20, 1989.
- The Labor Arbiter ordered the employer to pay Santos a total award of PHP 47,400, plus attorney’s fees of ten percent (10%).
- The record described the award as limited compared to the expansive relief sought by Santos in his complaint.
NLRC Appellate Ruling
- The NLRC promulgated its decision on October 11, 1990.
- The NLRC set aside the Labor Arbiter’s appealed decision and issued a new judgment.
- The NLRC ordered backwages not exceeding three (3) years from the finality of the decision, computed based on Santos’s latest salary.
- The NLRC ordered separation pay equal to one-half (1/2) month pay for every year of service, computed using Santos’s latest salary.
- The NLRC treated a fraction of at least six (6) months as equivalent to one year for separation pay purposes.
- The NLRC awarded attorney’s fees of ten percent (10%) of the total award.
- The NLRC dismissed all other claims for lack of merit.
Issues Raised in the Petition
- The company presented thr