Case Summary (G.R. No. 204684)
Antecedent employment facts material to status
Regala worked for MHC starting February 2000 as a waiter and later as a cook helper; he performed core customer-service tasks (mise en place, taking orders, serving guests) across multiple hotel outlets, worked six days per week at times, received daily wages and had SSS and PhilHealth contributions remitted by MHC. MHC presented short-duration “Service Agreements” for selected dates (e.g., March 1–3, 2010) and asserted Regala was an “extra waiter” engaged informally and on a fixed-term basis to meet temporary spikes in business.
Labor Arbiter’s findings and rationale
The Labor Arbiter concluded Regala was a fixed-term employee who voluntarily signed Service Agreements and therefore his cessation of engagement was not illegal dismissal. The Arbiter also found that Regala continued to report for work at the time of filing and denied claims for paternity leave and backwages, absolving MHC and the named officers of liability.
NLRC’s reversal and its grounds
The NLRC reversed the Labor Arbiter, holding that Regala was a regular employee. It emphasized the absence of a written contract at the time of initial engagement (February 2000) establishing a fixed period, and applied the presumption in favor of regular employment where evidence of a fixed-term arrangement is lacking. The NLRC also found the duties performed were necessary and desirable to MHC’s business, and concluded that the reduction of work days beginning December 2, 2009 constituted constructive dismissal, ordering reinstatement and backwages.
Court of Appeals disposition and reasoning
The CA granted MHC’s certiorari petition, concluding the Service Agreements were valid fixed‑term contracts, that there was no proof of coercion, and that seasonal/temporary hiring practices in the hotel industry justified MHC’s engagement of extra waiters. The CA held that the expiration of such contracts did not constitute illegal dismissal and dismissed the complaint for lack of merit.
Supreme Court: inadmissibility of belated evidence and change of theory
The Supreme Court refused MHC’s late submission of additional documentary evidence (DTRs and payroll journals presented for the first time to the Court) and rejected MHC’s inconsistent new theory that no actual dismissal occurred. The Court stressed the rule against raising new issues or submitting new evidence for the first time on appeal, the need for fairness and due process, and the lack of justification for the seven-year delay in presenting such documents.
Presumption of regular employment and evidentiary burden
The Supreme Court emphasized that, absent clear proof that an engagement was fixed-term from the outset, an employee like Regala enjoys the presumption of regular employment. The Court applied the dual criteria in Article 295 (activities usually necessary or desirable to the trade/business and longevity of service) and found that Regala performed functions indispensable to MHC’s core food-and-beverage operations and had a long tenure beginning in 2000, supporting regular status.
Invalidity of the Service Agreements as true fixed-term contracts
The Court analyzed the Service Agreements MHC relied upon and found them deficient as fixed-term contracts. The agreements only listed specific dates of engagement (e.g., March 1–3, 2010) without clearly specifying the date of termination or reflecting an objectively determinable fixed period covering Regala’s long tenure since 2000. The Court invoked jurisprudence requiring a day-certain commencement and termination to establish a valid fixed-term engagement and concluded the documents did not meet that standard.
Brent criteria and contracts of adhesion
Applying the Brent School criteria for valid term employment, the Court found the requisite conditions were not satisfied: there was no evidence that Regala knowingly and voluntarily agreed to a fixed period from the start of his employment, and the parties did not deal on equal terms. The Court characterized the Service Agreements as contracts of adhesion prepared by MHC’s Personnel Department, affording Regala no realistic opportunity to negotiate—factors that vitiate the validity of purported fixed-term arrangements.
Industry practice and entrepreneurial risk not a lawful pretext
The Supreme Court rejected MHC’s argument that industry practice justifies fixed-term engagement as a blanket defense. It held that commercial fluctuations inherent in the hotel industry cannot be used to circumvent labor laws and deny workers the opportunity to acquire regular status when their functions are necessary and their services continuous over years. The Court reiterated that entrepreneurial risk is not license to evade security of tenure.
Constructive dismissal: legal test and application to facts
The Court reviewed constructive dismissal doctrine: employer acts that make continued employment unreasonable or tantamount to dismissal (e.g., demotion, diminution in pay) constitute constructive dismissa
...continue readingCase Syllabus (G.R. No. 204684)
Procedural Posture and Relief Sought
- Petition for Review on Certiorari filed before the Supreme Court assailing the Court of Appeals (CA) May 22, 2012 Decision in CA-G.R. SP No. 120748 and the CA November 19, 2012 Resolution which refused reconsideration.
- The CA had set aside the National Labor Relations Commission (NLRC) March 24, 2011 Decision and May 31, 2011 Resolution that had declared petitioner Allan Regala (Regala) a regular employee of respondent Manila Hotel Corporation (MHC) and found him to have been constructively dismissed.
- The Supreme Court granted the petition, reversed the CA, and reinstated and affirmed the NLRC decisions; remanded the case to the Labor Arbiter for recomputation of full backwages.
Parties and Nature of the Complaint
- Petitioner: Allan Regala, who filed a complaint for constructive dismissal and regularization, non-payment of paternity leave pay, and backwages.
- Respondents/Private parties: Manila Hotel Corporation (MHC); individually named respondents Emilio Yap (President), Teresita Gabut (Food and Beverage Manager), and Marcelo Ele (Vice President for Legal, Personnel and Security Administration).
- Central dispute: Regala’s employment status (regular vs. fixed-term) and whether he was constructively dismissed when MHC reduced his workdays and pay.
Antecedent Facts — Hiring, Assignments, Compensation, and Benefits
- Regala was hired by MHC in February 2000 as a waiter assigned to the Food and Beverage Department.
- He was later assigned as cook helper at MHC’s Chocolate Room/Cookies Kitchen from October 18, 2004 to June 26, 2006.
- During his engagement as waiter/cook helper, Regala worked six (6) days every week (per record) and was paid a daily salary of P382.00 until sometime in December 2009.
- MHC remitted Social Security System (SSS) and PhilHealth contributions on Regala’s behalf.
- As waiter, his duties included preparing mise en place, taking orders, and serving food and beverages to hotel guests in various dining outlets; he reported to a Captain Waiter and was assigned to multiple outlets including Cowrie Grill, Pool Bar, Mini Bar, Kitchen Ginza, Tap Room, Champagne Room, Room Service, Mabuhay Palace, Banquet Services, and Pastry and Housekeeping.
- Regala attended hotel trainings from October 2008 to May 2009 on Basic Food Safety Strategies, Food Safety Awareness, and Customer Service Awareness.
Regala’s Allegations
- Regala alleged he was not recognized as a regular rank-and-file employee despite years of service.
- He claimed constructive dismissal when MHC allegedly reduced his regular workdays — alleged reduction to two (2) days from the normal five (5)-day work week starting December 2, 2009 — resulting in diminution of his take-home pay.
- He claimed entitlement to reinstatement, backwages, and paternity leave pay.
MHC’s Defense and Its Fixed-Term/“Extra Waiter” Scheme
- MHC denied Regala was a regular employee; characterized him as a freelance or “extra waiter” engaged on a short‑term, fixed-term basis to meet temporary spikes in business (food and beverage functions, special events, banquets).
- Stated that extra waiters are engaged at fixed/determinable periods based on requirements and are sourced via loose referrals and a list of interested part‑timers.
- Asserted that industry practice in hotels/restaurants of hiring freelance waiters permits them to offer services simultaneously to other establishments.
- Presented a sample fixed-term service contract and copies of Regala’s Department Outlet Services Contracts for Extra Waiters/Cocktail Attendants (Service Agreements) covering March 1 to March 3, 2010 (and indicated such agreements were used when engaging extra waiters).
- Service Agreement clause excerpted by the record: the contract indicates the date, department/outlet, time, rate per hour; states the rate is inclusive of emergency COLA; specifies the contract “Terminates or Co-terminus with the completion of the function, work or services for which you have been engaged” and contains a clause reading “For all intents and purposes, you are not considered employees of the Company. You shall, however, abide and be bound by rules and regulations issued. MANILA HOTEL By: Personnel Department.”
Labor Arbiter (LA) Ruling — September 8, 2010
- The LA dismissed Regala’s complaint for lack of merit.
- Findings: Regala was a fixed-term employee who voluntarily executed Service Agreements with full understanding his engagement was only for a fixed period; no evidence of coercion, vitiation of consent, or moral dominance by MHC was presented.
- On constructive dismissal: LA held claim failed because Regala continued reporting for work when he instituted the complaint.
- LA denied claims for paternity leave pay and backwages; exonerated MHC and the individual respondents.
NLRC Ruling — March 24, 2011; Resolution May 31, 2011
- NLRC reversed the LA and held Regala to be a regular employee of MHC.
- NLRC emphasized MHC failed to produce a written contract from Regala’s February 2000 engagement showing fixed-term status; in absence of such agreement, Regala enjoyed presumption of regular employment.
- NLRC found Regala’s waiter duties to be activities usually necessary and desirable to MHC’s business.
- NLRC held that MHC’s reduction of Regala’s workdays from five (5) to two (2) per week beginning December 2, 2009, causing diminished pay, constituted constructive dismissal.
- Ordered reinstatement without loss of seniority and payment of full backwages from December 2, 2009 up to actual reinstatement, less wages received for two days per week beginning December 2, 2009 and wages for March 1-3, 2010; tentative backwages computed up to March 30, 2011 amounted to P170,618.54.
- NLRC denied MHC’s motion for reconsideration in its May 31, 2011 Resolution.
Court of Appeals (CA) Ruling — May 22, 2012; Resolution November 19, 2012
- CA granted MHC’s Petition for Certiorari, setting aside the NLRC March 24, 2011 Decision and May 31, 2011 Resolution and dismissed Regala’s complaint for being devoid of merit.
- Reasoning summarized by CA: Regala failed to prove coercion or force in executing fixed-term contracts; CA found no proof MHC deliberately crafted hiring for periods intended to prevent regularization; concluded Regala validly entered fixed-term agreements and displacement upon expiration did not amount to illegal dismissal.
- CA denied reconsideration in its November 19, 2012 Resolution.