Title
Puncia vs. Toyota Shaw/Pasig, Inc.
Case
G.R. No. 214399
Decision Date
Jun 28, 2016
Employee dismissed for gross inefficiency after failing to meet sales quotas; termination upheld but nominal damages awarded for procedural lapses.

Case Summary (G.R. No. 214399)

Key Dates and Procedural Posture

Important procedural milestones include: appointment as Marketing Professional (March 2, 2011); Notice to Explain (October 15, 2011); scheduled hearing (October 17, 2011) which Puncia failed to attend but for which he submitted a letter; Notice of Termination (October 18, 2011); LA decision dismissing the complaint but awarding money claims (May 4, 2012); NLRC reversal finding illegal dismissal and ordering reinstatement and backwages (February 14, 2013); CA First Division annulling NLRC and reinstating LA decision (June 9, 2014) with denial of reconsideration (September 23, 2014); SC resolution denying the petition with modification (June 28, 2016).

Facts Relevant to Termination

Puncia was assigned a monthly sales quota initially of seven vehicles (March–June 2011) and then reduced to three vehicles for July and August 2011. From March through August 2011 he sold five vehicles out of 34 required. Toyota issued progressive disciplinary notices for attendance and timekeeping violations from 2006 to 2010. After failing the reduced quotas and receiving a Notice to Explain, Toyota scheduled a hearing which Puncia did not attend; Toyota then terminated him citing insubordination for failure to attend the hearing and to justify his absence.

Claims and Defenses

Puncia’s claims: illegal dismissal with prayer for reinstatement and backwages, unfair labor practice, damages, and attorney’s fees; allegation that dismissal was motivated by union activity and that the ground stated in the Notice of Termination (insubordination) differed from the Notice to Explain (failure to meet quota). Toyota’s defense: dismissal was for valid just cause (repeated failure to meet quota and persistent violations of company attendance/timekeeping rules), and procedural due process was observed.

Labor Arbiter’s Findings

The LA found Puncia’s complaint lacked merit and affirmed the dismissal for just cause, characterizing repeated failure to meet sales quotas and past attendance violations as gross inefficiency/gross neglect of duties. The LA nonetheless awarded Puncia unpaid money claims (commissions, 13th month pay for 2011, sick leave, vacation leave), because Toyota did not rebut entitlement to those monetary claims.

NLRC Ruling and Reasoning

The NLRC reversed the LA, declaring Puncia illegally dismissed and entitled to reinstatement and backwages. The NLRC concluded Toyota failed to satisfy procedural due process because: (1) the written notice (Intra-Company Communication) did not specify the grounds for dismissal with sufficient particularity to allow an adequate explanation; and (2) the ground relied upon in the Notice of Termination (unjustified absence during the scheduled hearing) differed from the ground in the Notice to Explain (failure to meet sales quota), depriving Puncia of the opportunity to defend against the actual ground for dismissal.

Court of Appeals Proceedings and Ruling

Two petitions were filed to the CA; one (CA-G.R. SP No. 132674) was initially dismissed by the CA-Eleventh Division on procedural grounds but later reinstated. The CA-First Division, in CA-G.R. SP No. 132615, annulled the NLRC decision and reinstated the LA decision, holding that Toyota presented substantial evidence of just cause (gross inefficiency/neglect of duty for repeated failure to meet sales quota) and that Puncia was afforded due process because he had submitted a written explanation within the prescribed period.

Issue Presented to the Supreme Court

The Supreme Court addressed two primary issues: (a) whether the CA-First Division correctly promulgated its June 9, 2014 decision without consolidating CA-G.R. SP No. 132615 with CA-G.R. SP No. 132674; and (b) whether Puncia’s dismissal was for just cause and complied with procedural due process.

SC Analysis on Consolidation

The Court reviewed the doctrine and rules governing consolidation (Rule 31, Section 1, Rules of Court; internal CA rules) and reiterated that consolidation is a procedural device for pending actions involving common questions of law or fact. The SC found no abuse in the CA-First Division’s action because CA-G.R. SP No. 132674 had been dismissed by the CA-Eleventh Division on November 29, 2013 and therefore was not pending at the time the CA-First Division promulgated its June 9, 2014 decision. Consolidation could not be ordered where one matter had been resolved and was not then pending; the CA acted within its discretion and jurisdiction in issuing its decision without consolidation.

SC Analysis on Substantive Due Process — Just Cause

On substantive due process, the SC applied the standards under the Labor Code (Articles 297–299, formerly 282–284) and relevant jurisprudence cited in the record. The Court found ample evidence that Puncia repeatedly failed to meet reasonable productivity standards: he sold only five vehicles out of 34 required over the relevant six-month period, despite a quota reduction as a leniency measure. The SC treated repeated failure to meet quota as gross inefficiency or gross neglect of duties — recognized just causes for dismissal — and referenced controlling precedents that permit termination for failure to attain work quotas or reasonable productivity standards.

SC Analysis on Procedural Due Process — Notice and Hearing

Although substantive grounds existed, the SC found a procedural due process defect. The Notice to Explain charged Puncia with failure to meet sales quotas (gross inefficiency), whereas the Notice of Termination invoked gross insubordination for failure to attend the scheduled hearing. Because Puncia was given the opportunity to explain and defend against the charge of gross inefficiency but was ultimately dismissed for a different charge (insubordination), his right to procedural due

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