Title
Philippine Bank of Communications vs. Philippine Bank of Communications Employees Association
Case
G.R. No. 254021
Decision Date
Feb 14, 2022
PBCOM violated its CBA by unilaterally altering loan and service award policies, diminishing employee benefits. SC upheld vested rights for retired/resigned employees, emphasizing CBA terms.

Case Summary (G.R. No. 254021)

The Multi-Purpose Loan Program

In the 1980s, the Philippine Bank of Communications established a multi-purpose loan program allowing eligible employees to avail of several loans simultaneously, governed by a debt service ratio of up to 35% of the employee's net pay. Initially, employees could pledge their mid-year and year-end bonuses as part of the loan agreements. However, in 2007, under new management, the program was altered, making the granting of loans through bonuses discretionary. Subsequent management changes in 2014 further restricted this policy, leading to opposition from the PBCOMEA and suspension of the new rules.

The Service Award Policy

The bank had also implemented a Service Award Policy acknowledging employee loyalty with awards given on the company's anniversary. Effective January 1, 1998, this policy provided awards to employees completing ten years of service, with continued recognition every five years thereafter. However, in 2015, the management modified this policy to require employees to be "on board" as of the release date (September 4) to qualify for the award, resulting in at least three employees missing out on the service award.

Dispute and Voluntary Arbitration

Efforts by PBCOMEA to rescind the amended policies were unsuccessful, leading to voluntary arbitration. The bank maintained that it had not violated the CBA and had exercised its management prerogative in altering the loan and service award policies. The Office of the Voluntary Arbitrator (OVA) ruled in favor of PBCOMEA, holding that the bank's changes violated the CBA.

Ruling of the OVA

The OVA’s decision emphasized that the changes to the multi-purpose loan program constituted a breach of the CBA, and affirmed that employees should receive service awards upon completing their required years of service, irrespective of any changes to the timing of awarding ceremonies. The OVA concluded that modifications to these policies required mutual consent from both the management and the union, thereby invalidating the changes made unilaterally by the bank.

Ruling of the Court of Appeals

In its subsequent decision, the Court of Appeals partly granted the bank's petition. It upheld the OVA’s ruling on the service award requirement while allowing the bank to impose additional conditions on loan repayments. The Court noted that the CBA merely necessitated the existence of a loan program, leaving it to the bank to define repayment conditions.

Petitioner's Argument

The petitioner contended, in its petition for review, that the Court of Appeals erred in affirming the OVA's decision on the service award policy. It maintained that it had not violated the CBA since it could amend eligibility criteria for the award. Furthermore, the petitioner argued that employees who had resigned or retired did not retain any vested rights over the service awards.

Respondent's Counterargument

PBCOMEA countered by asserting that the ne

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