Title
National Union of Workers in Hotel, Restaurant, and Allied Industries vs. Philippine Plaza Holdings, Inc.
Case
G.R. No. 177524
Decision Date
Jul 23, 2014
Union disputes PPHI over uncollected service charges under CBA; SC rules transactions exempt, no unfair labor practice, claims denied due to insufficient evidence.

Case Summary (G.R. No. 177524)

Applicable Law

The case is governed by the 1987 Philippine Constitution, the Labor Code of the Philippines, and the provisions of the CBA executed on November 24, 1998.

Background of the Dispute

The Union, as the bargaining agent for the rank-and-file employees of the PPHI, claims that the latter failed to collect and distribute the mandated service charges outlined in their CBA. Specifically, the CBA allows for a 10% service charge on certain hotel services, which includes sales from food, beverage, transportation, laundry, and rooms, while exempting negotiated contracts and special rates.

Audit Reports and Claims

The Union conducted several audits identifying uncollected service charges totalling significant amounts, which included claims related to various revenue transactions—such as revenues from the sale of certain hotel services and promotional items. The PPHI acknowledged partial responsibility for some claims but contested the majority, citing exemptions and lack of revenue from specified items.

Labor Arbiter’s Decision

On April 30, 2002, the Labor Arbiter dismissed the Union's complaint, concluding that the Union failed to demonstrate entitlement to service charges from the specified entries, as not every transaction met the criteria established in the CBA for service charge eligibility.

NLRC Decision

The National Labor Relations Commission (NLRC) overturned the Labor Arbiter's decision on July 4, 2005, ruling that the specified transactions were indeed chargeable and liable the PPHI to pay the Union the uncollected service charges.

Court of Appeals Ruling

The Court of Appeals later reversed the NLRC's decision on January 31, 2007, reinstating the Labor Arbiter's findings. It concluded that the specified entries either fell under exempt categories from service charges or did not involve the sale of necessary items that would generate such charges.

Union's Appeals

The Union contended that the Court of Appeals misapprehended the evidence, asserting that the claimed entries were revenue transactions that rightfully warranted service charge distribution. They argued that the PPHI failed to provide evidence of service charges collected and that the terms “negotiated contracts” should not be narrowly construed.

Respondent's Defense

The PPHI argued that the claims made by the Union were grounded on transactions that did not involve sales of food, beverage, etc., thus invoking the negotiating contracts and special rates exemptions as outlined in the CBA. They also challenged the applicability of Article 96 of the Labor Code in this context.

Court's Findings

The Supreme Court affirmed the lower appellate court's ruling, underlining the NLRC's grave abuse of discretion in failing to recognize whether the specified transactions qualified for service charges under CBA stipulations, ultimately agreeing that no service charges were due from the transactions claimed.

Conclusion on Legal Principles

In its conclusion, the Supreme Court reiterated that the interpretati

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