Case Summary (G.R. No. L-12333)
Petitioner
Fortune Medicare, Inc., insurer/health care provider and drafter of the Corporate Health Program Contract, which sets forth benefits, coverages, exclusions and limitations applicable to its members.
Respondent
David Robert U. Amorin, a member of Fortune Care who underwent emergency appendectomy in Honolulu, incurred U.S. dollar professional and hospitalization charges, and sought reimbursement under the Corporate Health Program Contract.
Key Dates and Procedural Posture
- Emergency treatment: May 1999 (Honolulu).
- Corporate Health Program Contract execution: January 6, 2000 (between Fortune Care and the House of Representatives; Amorin covered under the contract).
- Complaint for breach of contract filed with RTC of Makati → RTC decision dismissing complaint (May 8, 2006).
- CA decision reversing RTC and awarding reimbursement (September 27, 2010); CA denial of reconsideration (February 24, 2011).
- Petition for review on certiorari to the Supreme Court; Supreme Court decision affirming CA (record cites decisions issued in 2014).
Applicable constitutional framework: 1987 Philippine Constitution (decision date post-1990).
Applicable Contract Provision (Article V, Section 3)
Key contractual text governs emergency care and reimbursement:
- Section 3(A) — Emergency care in accredited hospitals: full coverage at FortuneCare-accredited hospitals; for emergency care attended by non‑affiliated physicians, member reimbursed 80% of the professional fee which should have been paid had the member been treated by an affiliated physician. Provision applies to affiliated hospitals nationwide (Philippine context).
- Section 3(B) — Emergency care in non‑accredited hospitals: FortuneCare shall reimburse total hospitalization cost including professional fee (based on total approved charges) for emergency care in a non‑accredited hospital within the Philippines. If emergency confinement occurs in foreign territory, FortuneCare will reimburse or pay 80% of the approved standard charges covering hospitalization costs and professional fees.
Facts
While on vacation in Honolulu, Amorin underwent an emergency appendectomy at St. Francis Medical Center and incurred professional fees of US$1,777.79 and hospital charges of US$7,242.35. Upon return to the Philippines, Amorin sought full reimbursement. Fortune Care approved only P12,151.36, calculated by reference to an average Philippine cost for appendectomy net of Medicare deductions (reflecting the amount that would be payable if the procedure were performed in an accredited Metro Manila hospital). Amorin accepted the P12,151.36 under protest and demanded adjustment to cover the total professional fees and 80% of the approved standard charges given the treatment occurred in the U.S.A. Fortune Care denied further payment, asserting the contract’s operation is confined to the Philippines and that its liability was extinguished by the payment already made.
Issue Presented
Whether, under the Corporate Health Program Contract, Fortune Care is liable to reimburse Amorin 80% of the actual hospitalization expenses and professional fees incurred in a foreign (U.S.) emergency confinement, or whether the payable amount is limited to the equivalent cost had the procedures been performed in an accredited Philippine hospital (i.e., Philippine standard).
RTC Ruling (Dismissal)
The RTC dismissed Amorin’s complaint, interpreting the contract as using Philippine standards as the basis for reimbursement. It read Section 3(A)’s reference to reimbursement as indicating the parties intended Philippine rates as the baseline. The RTC treated the P12,151.36 already paid as equivalent to 80% of hospitalization and professional fees that would have been payable had the treatment been in an affiliated Philippine hospital, and concluded Fortune Care’s liability was extinguished.
Court of Appeals Ruling (Reversal)
The CA reversed the RTC and ordered Fortune Care to reimburse Amorin 80% of the actual hospitalization and professional fees paid in the U.S., or their peso equivalent at the time amounts became due, less the P12,151.36 already paid. The CA reasoned: (1) health care agreements, like insurance contracts, must be liberally construed in favor of the subscriber; ambiguities are resolved in favor of coverage and against the provider; and (2) Article V contains no provision mandating the use of Philippine standards for foreign emergency confinement, so the literal language entitling payment of 80% of “approved standard charges” in a foreign territory should be interpreted in favor of the member.
Grounds of the Petition to the Supreme Court
Fortune Care asserted that the CA erred by concluding that “approved standard charges” was ambiguous and not automatically equivalent to a “Philippine standard,” and that the CA erred in denying reconsideration effectively applying an American standard for payment of the expenses.
Legal Standards and Precedents Applied by the Supreme Court
- Nature of health care agreements: treated as non‑life insurance and primarily contracts of indemnity; once the member incurs medical expenses covered by the contract, the provider must pay to the extent agreed. (Philamcare Health Systems, Inc. v. CA cited.)
- Rules of construction: Contracts of adhesion, including insurance and health care agreements, are construed strictly against the drafter/insurer and liberally in favor of the insured/subscriber; ambiguous or exclusionary clauses of doubtful import are resolved to confer coverage. (Philamcare; Blue Cross Health Care, Inc. v. Spouses Olivares cited.)
- Principle that ambiguities in a contract are interpreted against the party who caused the ambiguity (Garcia v. CA cited).
Supreme Court Analysis of Contractual Language
The Court focused on the interpretation of “approved standard charges,” which serves as the base for the 80% benefit when emergency confinement occurs in a foreign territory under Section 3(B). The Court found:
- The parties contemplated emergency care in foreign territories and expressly limited Fortune Care’s liability to a percentage (80%) of the approved standard charges for such cases.
- The term “standard charges” is vague and ambiguous and thus reasonably susceptible of more than one meaning (e.g., Philippine standard vs. standard charges actually incurred).
- Nothing in the Health Care Contract reasonably or expressly indicates that “approved standard charges” in the foreign-territory clause means Philippine standard charges (i.e., amounts that would have been payable if treatment had occurred in an accredited Philippine hospital).
- The RTC’s inferential read of Section 3(A) to apply Philippine standards to foreign emergencies was misplaced because the contract distinguishes emergency care in accredited hospitals (Section 3(A)) from emergency care in non‑accredited hospitals (Section 3(B)), and Section 3(B) sets a different baseline (“total approved charges”) for non‑accredited hospitals within the Philippines and a separate percentage limitation for foreign territory cases.
- Given the ambiguity and the contractual context, the clause should be construed against Fortune
Case Syllabus (G.R. No. L-12333)
Case Citation and Procedural Posture
- Reported at 729 Phil. 484; 110 OG No. 46, 6964 (November 17, 2014), First Division, G.R. No. 195872, March 12, 2014.
- Petition for review on certiorari under Rule 45 of the Rules of Court, challenging the Court of Appeals (CA) Decision dated September 27, 2010 and Resolution dated February 24, 2011 in CA-G.R. CV No. 87255. [Rollo, pp. 17-41; CA Decision and Resolution cited in source.]
- Supreme Court (SC) deliberated on whether Fortune Medicare, Inc.’s (Fortune Care) liability under its Corporate Health Program Contract to its member David Robert U. Amorin (Amorin) should be measured by actual foreign medical charges or by a Philippine standard.
Parties and Representation of the Controversy
- Petitioner: Fortune Medicare, Inc. (Fortune Care), a corporation engaged in providing health maintenance services to members under a Corporate Health Program Contract.
- Respondent: David Robert U. Amorin (Amorin), a cardholder/member of Fortune Care and permanent employee of the House of Representatives.
- Nature of the action below: Amorin filed a complaint for breach of contract with damages against Fortune Care in the Regional Trial Court (RTC) of Makati City after denial of his reimbursement claim for foreign emergency medical expenses. [Rollo, pp. 46-50; 95-96.]
Relevant Facts
- Amorin was a member of Fortune Care; the Corporate Health Program Contract was executed on January 6, 2000 between Fortune Care and the House of Representatives, where Amorin was a permanent employee. [Rollo, pp. 147-161.]
- In May 1999, while on vacation in Honolulu, Hawaii, U.S.A., Amorin underwent an emergency appendectomy at St. Francis Medical Center. The source presents incurred amounts as professional and hospitalization expenses of US$7,242.35 and US$1,777.79, respectively. [Rollo, p. 200-201.]
- Upon return to Manila, Amorin sought recovery of the full amounts from Fortune Care; Fortune Care approved reimbursement of P12,151.36, an amount calculated on the basis of the average cost of appendectomy net of medicare deduction if performed in an accredited hospital in Metro Manila. Amorin accepted this amount under protest and sought adjustment to cover the total professional fees paid and 80% of "approved standard charges" on the basis of an American standard because the emergency occurred in the U.S.A. [Rollo, pp. 200-201.]
- Fortune Care denied the adjustment and contended that its contract’s operation was confined to Philippine territory and that its liability was extinguished by the payment of P12,151.36. [Rollo, pp. 95-96.]
Contractual Provisions at Issue (Section 3, Article V — Benefits and Coverages)
- Section 3(A) — Emergency Care in Accredited Hospital (excerpted relevant clauses):
- Member entitled to full coverage at FortuneCare accredited hospitals subject to Article VII exclusions/limitations.
- For emergency care attended by non-affiliated physician (MSU), member shall be reimbursed 80% of the professional fee which should have been paid had the member been treated by an affiliated physician.
- Availment of emergency care from an unaffiliated physician shall not invalidate claim if it was reasonably impossible to obtain such care from an affiliated physician. [Rollo, pp. 204-205.]
- Section 3(B) — Emergency Care in Non-Accredited Hospital (excerpted relevant clauses):
- FortuneCare shall reimburse the total hospitalization cost including the professional fee (based on the total approved charges) to a member who receives emergency care in a non-accredited hospital — this clause expressly applies to emergency confinement within Philippine territory.
- However, if the emergency confinement occurs in a foreign territory, Fortune Care will be obligated to reimburse or pay eighty (80%) percent of the approved standard charges which shall cover the hospitalization costs and professional fees. [Rollo, pp. 204-205.]
RTC Proceedings and Ruling (Makati, Branch 66)
- Amorin filed complaint for breach of contract with damages; RTC dismissed Amorin’s complaint on May 8, 2006. [Rollo, pp. 100-104; Decision issued by Presiding Judge Rommel O. Baybay.]
- RTC reasoning:
- Interpreted the contract "as a whole" and found parties intended the Philippine standard as basis for reimbursement.
- Relied on Section 3’s clause that reimbursement is "80% of the professional fee which should have been paid had the member been treated by an affiliated physician" — court construed that this meant Philippine rates.
- Treated the provision on emergency confinement in foreign territory as being reasonably construed only in connection with the preceding clause on professional fees; emphasized that contract provisions must be read together and not in isolation. [Rollo, pp. 103-104.]
- In the absence of contrary evidence, the RTC regarded the P12,151.36 already paid by Fortune Care as equivalent to 80% of hospitalization and professional fees that would have been payable if treated in an affiliated hospital. [Rollo, p. 104.]
- RTC dismissed the complaint. [Rollo, pp. 100-104.]
Court of Appeals Ruling (September 27, 2010) and Subsequent Resolution
- On appeal by Amorin, CA granted the appeal and reversed and set aside the RTC decision; CA ordered Fortune Care to reimburse 80% of the total actual hospitalization expenses of $7,242.35 and professional fee of $1,777.79 paid to St. Francis Medical Center, or their peso equivalent at the time the amounts became due, less the P12,151.36 already paid by FortuneCare. [CA Decision dispositive reproduced in source, Rollo, pp. 199-211; dispositive at pp. 210-211.]
- CA’s legal reasoning:
- Health care agreements, being like insurance contracts, must be liberally construed in favor of the subscriber; when